Alberto Eduardo Landero Estripeaut MBA, MHM
+1 (832) 997 1376
landero.estripeaut@gmail.com / www.linkedin.com/in/AlbertoLanderoHotelier
PROFESSIONAL SUMMARY
Successful hotel director with over 20 years of experience and proven leadership in the executive
management of hotels and resorts, optimizing financial and guest satisfaction results in operations as
large as 2,700 keys and leading up to 5,400 associates.
PROFESSIONAL EXPERIENCE
Grupo Vidanta – Nuevo Vallarta, Nay – MEXICO
March-December 2019 – Managing Director Vidanta Vallarta
2,700 keys – 6 resorts – 36 F&B Outlets – 45,000 ft2 meeting space – 2 Spas – 3 Golf Courses – Shops &
Boutiques – AAA 5 & 4 Diamond Resorts
Achievements:
• Optimized service levels to attain the highest GSI to date with an index of 94.61%. Also achieved the
highest collective positioning of the 6 resorts on TripAdvisor, while leading a team of 5,400 associates.
• Optimized financial results in a year of considerable contraction in the groups segment, being able to
keep Revenue (USD 119M) and EBITDA (USD 8.4M) in line with levels achieved in 2018.
• Implemented new operating systems for the resorts: Opera, Symphony, Microsoft Dynamics ERP.
• Coordinated the opening of Tower 6 at the Grand Luxxe, adding 70 keys to inventory in June 2019.
January 2018-March 2019 – Managing Director Vidanta Los Cabos, Puerto Peñasco and Mazatlán
674 keys – 5 resorts – 19 F&B Outlets – 2 Spas – 2 Golf Courses – Shops & Boutiques – AAA 4 Diamond
Resort
Achievements:
• Led the opening process of 4 venues in alliance with Hakkasan Group in Vidanta Los Cabos in 2018.
November 2016-January 2018 – General Manager Vidanta Vallarta
2,630 keys – 6 resorts – 36 F&B Outlets – 45,000 ft2 meeting space – 2 Spas – 3 Golf Courses – Shops &
Boutiques – AAA 5 & 4 Diamond Resorts
Achievements:
• Headed the opening of the Convention Center of the resort and directed the implementation of the
sales and operations procedures for Groups in Vidanta as part of its diversification strategy.
• Co-Led the opening of Grand Luxxe towers 5A and 5B, adding 276 keys to inventory.
Grupo Posadas – Grand Fiesta Americana Puerto Vallarta – Puerto Vallarta, Jal – MEXICO
June 2015-October 2016 – General Manager
444 keys – 8 Restaurants – 8 Bars – Grand Club Floor – 13,000 ft2 meeting space – Haixa Spa – All Inclusive
– Adults Only – AAA 4 Diamond Resort
Achievements:
• Directed the opening of the resort in 2015, leading a team of 550 associates, and quickly established
the commercial positioning of the property.
• Positioned the property in 2016 within the Groups segment, with the highest production of group room
nights in the destination. We had similar success in the OTA, Wholesale and FIT markets, closing the
year with sales of over US$17M and a GOP of over US$4.5M.
Palace Resorts – Cancún, Q. Roo – MEXICO
April 2014-May 2015 – General Manager Moon Palace Nizuc
710 keys – 5 Restaurants – 2 Bars – 6,500 ft2 meeting space – All Inclusive – AAA 4 Diamond Resort
Achievements:
• Optimized the GSI of the property, reaching an annual average of 95% under the Market Metrix system,
leading a team of 750 associates.
• Achieved growth of 23% in the EBITDA of the resort in 2014.
July 2013-April 2014 – Resident Manager Moon Palace Sunrise
1,348 keys– 8 Restaurants – 5 Bars – 140,000 ft2 meeting space – All Inclusive – AAA 4 Diamond Resort
Achievements:
• Achieved growth of 20% in revenues and EBITDA of the resort in 2013.
• Managed the service improvement initiatives of the resort, reaching an increase of 5 points in the GSI
between August 2013 and April 2014.
Sheraton Panama Hotel and Convention Center – Panama – Republic of Panama
October 2010-March 2013 – Executive Assistant Manager
361 keys – 3 Restaurants – 2 Bars – 38,000 ft2 meeting space – Sheraton Club – Ygia Spa
Achievements:
• Generated an improvement in Guest Loyalty Index of 2 points and achieved a 25% (16 point)
improvement in our Quality Assurance score in the year 2011. In 2012, we maintained our Guest
Loyalty Index and further increased our Quality Assurance score by 3 points.
Global Building Systems Mexico – Querétaro, Qro – MEXICO
October 2006-September 2010 – Founding Partner and CEO
Achievements:
• Established a startup company, including the setup of an industrial facility, production line, sales and
administration offices, brand image, operating procedures, business model and distribution network
for the Panel GBS product and related applications.
• Manufactured and marketed more than 540,000 ft2 of Panel GBS in its different product lines and
applications in more than 10 Mexican cities, generating revenues of more than US$2M.
Grupo Posadas – Various Locations – MEXICO
July 1999-September 2006 – Hotel General Manager and Hotel Operations Manager
Achievements:
• Served as General Manager of the Fiesta Inn Mazatlan (117 rm – 4 Star – 2000 to 2001 – 1 year, 8
months), Fiesta Inn Morelia (253 rm – 4 Star – 2001 to 2003 – 1 year, 5 months), Operations Manager
of the Fiesta Americana Condesa Cancun (502 rm – AAA 4 Diamond – 2003 to 2005 – 2 years, 2
months), Aqua Cancun (372 rm – Luxury – 2005 to 2006 – 9 months) and General Manager of the
Fiesta Americana Queretaro (173 rm – 5 Star – 2006 to 2006 – 7 months).
• Consistently achieved financial and guest satisfaction goals, with increases in GSIs of up to 3 points,
and growth in GOPs of up to 25%, with improvements in profit margins of up to 4 points from year to
year.
EDUCATION
University of Houston – College of Business Administration – Houston TX – USA
Master of Business Administration, MBA, Marketing – Dean’s List
January 1998 – May 1999
University of Houston – Conrad Hilton College of Hotel & Restaurant Management – Houston TX – USA
Master of Hospitality Management, MHM – Dean’s Award of Excellence & Alumni Award for Scholastic
Achievement
January 1997 – May 1999
University of Houston – College of Business Administration – Houston TX – USA
Bachelor of Business Administration, Finance – Summa Cum Laude
August 1992 – May 1996
SKILLS AND LANGUAGES
• Sales, marketing and customer relations skills.
• Leadership and organizational skills.
• Quality control and process improvement.
• Crisis Management (Hurricane Wilma – 2005).
• Revenue Management.
• Union relations and negotiations.
• Multi-property operational expertise.
• Financial planning and budget control.
• Opening experience in hotels and venues.
• English and Spanish.