Qualifications: Self motivated, disciplined professional with diverse experience in self-directed positions requiring effective customer service, leadership, and administrative skills. Recognized for work ethic, innate leadership qualities, personal morality, and outgoing and friendly demeanor. Intelligent, quick learner welcoming challenges as opportunities for personal and professional growth. In depth knowledge of all facets of service industry including, gourmet food, wine & spirits, and entertainment. Professional experience: Clutch bar, 5334 Washington ave, Houston, TexasJune 2019- December 2019-Manager-Resposible for General manager dutiesMain focus was cocktail service and training, table and bottle service systems, bartender training and systems. Developed food and drink menus and recipes for cocktailsHelped monitor and execute social media responsibilities Belle station, 207 Gray street, Houston, Texas June 2017- June 2019-General Manager-Monitor and manage all facets of the business. Staffing, training, menu design, payroll, business financials, and inventory Secured funding and promotional spending from liquor beer and wine companies Handled all administrative duties, daily office tasks, and organization.Manage staff of 40 or more employees including, bartenders, waitresses, security, kitchen staff & cleaning crews.Responsible for all accounting issues, deposits, payroll, sales tracking, POS systems, and profit and loss statements.Solely handled all scheduling, evaluations, disciplinary actions, hiring, termination, food/wine/liquor supply orders, developing menu items, and daily drink specials.Booking and managing of all entertainment aspects of the bar; such as, music equipment, live music, DJ’s and large event parties.In charge of all aspects of customer relations.Monitored social media company ensuring content was appropriate.Scractchouse, 617 east 7th street, Austin, Texas October 2016- July 2018-Owner/operator-Took over the old venue called “Holy Mountain’ that was a live music venue and made it Austin’s first hip hop focused music venues, Scratchouse Curated a local weekly open mic night that became a staple in the local hip hop community.Worked with SXSW multiple years and booked artists from SKAM, Created shows personally with Texas Artists such as Paul wall, Lil flip, Slim Thug, Bun B, Cassidy, Lil keke and many othersResponsible for all accounting issues, deposits, payroll, sales tracking, POS systems, and profit and loss statements.Solely handled all scheduling, evaluations, disciplinary actions, hiring, termination, food/wine/liquor supply orders, developing menu items, and daily drink specials.Booking and managing of all entertainment aspects of the bar; such as music equipment, live music, DJ’s and large event parties.Handled all booking, ticketing, merch sales, and private events Minibar, 607 San Jacinto, Austin, Texas August 2013- June 2018-Owner/operator-Took over an old pizzeria and created a small bar called MinibarDesigned, conceptualized, and created all elements of the bar Managed and worked all facets of the business. Staffing, training, menu design, payroll, business financials, and inventory etcManaged, bartended and worked the bar myself for first 2 years with a minimal staff of 2 door guys, and 2 bartenders. Secured funding and promotional spending from liquor beer and wine companies Responsible for all accounting issues, deposits, payroll, sales tracking, POS systems, and profit and loss statements. With gross annual sales of 500k plusSolely handled all scheduling, hiring, termination, food/wine/liquor supply orders, developing menu items, and daily drink specials.In charge of all aspects of customer relations.Created and handled all social media content Recess Arcade Bar, 222 east 6th street, Austin, TexasJanuary 2012- June 2013-General Manager-Opened a new concept called Recess arcade bar in the old Hard rock Café locationAssisted with buildout, layout, and design elements along with getting bar openedManaged and worked all facets of the business. Staffing, training, menu design, payroll, business financials, and inventory etcSolely handled all scheduling, hiring, termination, food/wine/liquor supply orders, developing menu items, and daily drink specials.In charge of all aspects of customer relations.Created and handled all social media content The Ranch, 710 west 6th street, Austin, Texas August 2010- January 2012-Bartender/Manager-Head bartender at the largest bar in Austin Texas called the RanchWas required to bartended and manage at the same timeHad high sales of average of 3k per night Trained and executed drink menus and product knowledge Joes bar and Grill July 2006- July 2010-General Manager-Manage staff of 20 or more employees including, bartenders, waitresses, kitchen staff & cleaning crews.Responsible for all accounting issues, deposits, payroll, sales tracking, POS systems, and profit and loss statements. With Gross annual sales in excess of 700k plusSolely handled all scheduling, evaluations, disciplinary actions, hiring, termination, food/wine/liquor supply orders, developing menu items, and daily drink specials.Booking and managing of all entertainment aspects of the bar; such as, music equipment, live music, DJ’s and large event parties.In charge of all aspects of customer relations.Bash Riprocks, 2419 Main, Lubbock, Texas August 2003- May 2006-Bartender/Security Guard-Served as Bouncer that was liable for security and management of premises.Ensured proper safety of large crowds in the upper 500’s.Performed bartender duties nightly.Rewarded for consistently producing high bar sales.Recognized for exceptional customer service.Education:Texas Tech University Graduated May 2006-Bachelor of Arts in Communication Studies – GPA 3.6/Deans ListReferences:Chris Ray, Manager OSR food and beverage manager Marriot International, Chicago, Illinois (440) 289-4305 Ron Enriquez, Detective with Austin Police Dept, Austin, Texas (512) 658-5778
