Angela BarfieldDallas, TX| ? angeladbarfield@gmail.comGeneral ManagerHotel Operations Management | Customer Service | Food & Beverage (F&B) OperationsAccomplished, resourceful, and customer-centric leader with a comprehensive management background within the hospitality industry. Strong leadership abilities, with proven expertise in driving daily hotel operations and supervising staff. Experienced across a broad spectrum of functions, including financial analysis, payroll administration, staff development, purchasing, and forecasting. Well-earned reputation for reliability and results. Guest Services & RelationsProfit & Loss AnalysisPayroll AdministrationRate & Inventory ControlsStaff Training & DevelopmentCommunity RelationsWorkflow SchedulingLabor & Cost ControlsGroup BlocksRooming List ReservationsForecastingPurchasingCAREER HIGHLIGHTSExtensive experience as a General Manager and Assistant General Manager for prominent hotels such as the Hilton Garden Inn and Hampton Inn and Suites.Demonstrated success in leadership roles such as Director of Sales and Accounting Manager.Multiple prestigious industry certifications, complemented by extensive industry training.Consistently recognized by senior management for excellent interpersonal skills, with natural expertise in delivering quality customer service, cultivating relationships, and training personnel.Professional ExperienceInterstate Hotel and Resorts, formerly Gateway Hospitality GroupGeneral Manager