Bill Chmielewski4336 Stephen Street* Grand Prairie, Texas 75052 *(214) 274-4413 Bill.Chmielewski@gmail.comProfessional ExperienceSaltgrass Steak House, Cedar Hill, TX. Nov 2019 to present General ManagerResponsibilitiesManaged Day to Day operationsSupervise 5 managers and 75 associatesIncreased Sales 35% 2021 vs 2019 Sales. Doubled profitability dollars comparing January thru June 2019 vs 2021. Developed and monitored training of all associates to provide the Saltgrass Experience to all guest while achieving targeted sales, cost of sales, labor cost and controllable expenses.HMS Host, Dallas, TX. Jan. 2019 to Nov 2019Director of OperationsResponsibilitiesMulti-Unit Operations for Cool River Café, Chic Fil A, Starbucks, La Madeleine, Auntie Ann’s/Paciugo’s located in Love Field Airport.Directed Multi Unit Managers, Facilities Staff, and Warehouse Team.Increased Sales 10% and decreased Overtime while maximizing profitability.Maintained relationships with City of Dallas Airport Director, Airport Facilities Team, Restaurant Franchisors and Ownership Group.Chef Tim Love, Ft Worth, TX. Feb. 2018 to Dec. 2018Director of OperationsResponsibilitiesResponsible for 3 Lonesome Dove Western Bistro Fine Dining, Queenies Steak House Fine Dining, 2 Love Shacks, White Elephant Saloon and Tim Love Catering Trained all General Managers, Managers and Chefs on financial reporting and inventory accuracy.Trained General Manager to forecast sales & financial business trends to increase guest counts and profitability. Identified and developed team members for future growth and establishing bench strength at all locations. Concept Entertainment Group, Portland, Or. Sept 2016 to Feb 2018General Manager/District ManagerResponsibilitiesResponsible to open and grow Thirsty Lion Gastropubs & Grill in the Dallas/Ft Worth and Texas MarketsHired and Trained all new managers and staff for new store opening. New Restaurant Zagat Rated as best new restaurant and recognized by Open-Table Guest for quality food and service.Worked with City of Irving Mayor and Commissioners to increase parking for Toyota Music Factory a Public and Private Venue. Western Entertainment Management, Houston, TX. Dec. 2015 to June 2016Vice President of OperationsResponsibilitiesResponsible for 3 Luke’s Icehouse and 1 Tap House located in Dallas, Houston, Beaumont, TX.Trained all General Managers, Managers and Chefs on financial reporting and inventory accuracy..Streamlined all schedules to increase labor productivity to meet labor financial goals.Developed manager teams to practice visible management to monitor guest service and proper cash handling at the bars. Decreasing LBW Cost 5% and Increasing Guest Satisfaction Scores on Social Media Sites (YELP, Facebook etc.) Saltgrass Steak House, San Antonio, TX. Jan. 1998-Dec. 2015 Regional DirectorResponsibilitiesMulti-Unit operations for 9 store restaurant and catering region in the San Antonio/Austin/Midland Tx, Conducts quality assurance reviews in restaurants and gives direct feedback to the General Manager.Execution of systems in place and training programs for new store opening.Lead and direct new stores quality of operations, manager development and profitability.Responsible for driving new stores to achieve and surpass sales, profitability, cash flow and business goals and objectives.AccomplishmentRegional Director of the Year Excellence Award 2013Regional Director of the Year Excellence Award 2014Saltgrass Steakhouse Voted #1 Steakhouse by the San Antonio Express Newspaper Readers Poll, September 2013. San Antonio Express the Largest Newspaper in San Antonio, TxReceived Prestige Award, Momentum Award, Pinnacle Honors and Ovation AwardEducationFlorida International University Miami, FL. Bachelor of Science Hospitality ManagementLe Cordon Bleu Paris France Culinary Artsl’Academie du Vin Paris FranceCycle de Degustation Regional
