Brady L. Osmun513 Merton Court | Crowley, TX 76036 | 817.304.7114 | bradyosmun@gmail.comOBJECTIVE: Motivated and customer service driven food and beverage manager with experience in hotel food and beverage operations, seeking advancement in the hospitality industry. SUMMARY OF SKILLS:Multi-Outlet OperationsBudget and inventoryBanquet OperationsScheduling & Labor ForecastingStrong Administrative & AnalyticalCommunication Skills Knowledge of sanitation codesCertified TIPs TrainerWORK EXPERIENCE:Director of Outlets | Hilton Arlington TX (Interstate Hotels & Resorts) | December 2014 – March 2020Lead and managed the F&B Outlet team of 20+ associates in all aspects of the department.Increased Associate Engagement Survey from 68 to 73 after first year as department manager (2016)Successfully implemented all company initiatives to drive revenue growth in outlets.Consistent alcoholic beverage cost control through streamlined inventory and ordering procedures, maintaining an average Beverage cost of 19%.In coordination with Executive Chef, developed and designed culinary and beverage menus to reflect desired local ingredients and guest requests.Produced annual budget for food and beverage department; as well as, monthly forecasting to ensure maximum profitability. Managed Banquets department in absence of Banquet Manager in both operational and administrative aspects, while developing Banquet Captain’s administrative skills, allowing eventual promotion.Assisted multiple properties as Task Force F&B Manager.Food & Beverage Supervisor | American Airlines Training and Conference Center | April 2014 – December 2014Supervised Corporate Dining for assigned shift.Supervised Conference Set Up Associates and ensured rooms were set to specifications listed on BEOs.Banquet Captain for VIP functionsFood & Beverage Manager | Hotel Fredonia | June 2010 – November 2013Began careers as banquet and restaurant line associated, achieving management promotion within 14 months of employment Lead and managed the F&B Outlet team in all aspects of the department Ensure service standards are followedHandle guest concerns and react quickly and professionallyCreation and design of Outlet Menus with Executive ChefImplemented policy to improve the guest service experienceEDUCATION:Stephen F. Austin State University | Nacogdoches, TX | August 2009 – December 2013BA in Criminal JusticeEducation Level: SeniorGraduation Date: In ProgressAWARDS/HONORS, CERTIFICATIONS & SPECIAL TRAINING: Hilton Arlington FOH Manager of the Year – 2015Serve Save Food Manager – Expires July 2020Texas Alcoholic Beverage Commission – Expires December 2021Certified TIPs Trainer – Expires October 2020 (yearly recertification required)Hospitality & Tourism Management Certificate, Florida Atlantic University – 2020
