CALLUM CANTOR418 Arthur Douglas Way | Kodak, TN 37764 | 865-202-3062 | ccantor0108@gmail.comOBJECTIVE: To work for a Heating and Cooling Company as an HVAC Technician using expertise in preventative maintenance and installation of heating and cooling systems. Proficient in servicing and troubleshooting to successfully repair units.EDUCATIONHeating, Ventilation, and Air Conditioning Technician12/2019Tennessee College of Applied Technology, KnoxvilleHigh School DiplomaNorthview Senior Academy, Kodak05/2018CertificationsOSHA 10-Hour General Industry Safety and HealthESCO Institute EPA’s Universal Recycling and Emission Reduction Program CertificationHVAC Excellence Employment Ready Certificate, Benchmark of Academic Excellence in ElectricalTrackPipe CounterStrike and TracPipe PS-II CertificationTPI Fluid Integrity Certified Technician – NC3TPI Flue Gas Analysis Certified Technician – NC3 R410A CertificationEPA Section 608 CertificationSnap-on Tools Building Performance InstrumentsSkillsInstall and Braze TubingDiagnose Electrical ProblemsInstall Duct SystemsRecover Air Conditioning and Refrigeration RefrigerantsLocate and Repair LeaksTroubleshoot, repair, and maintain residential and commercial air conditioning, heat pumps, humidifiers, and electrical and gas heating.Fundamentals of electricity, electric motors, and controls.Fabricating specialized parts for repairs.eSkills: Microsoft Office, Multiple Internet and Email platforms, and PC/Tablet/Smart Phone for professional documentation, tracking, and communication.Soft Skills: Excellent customer service and interpersonal communication skills. Practical Tool ExperienceCutting and threading pipe, using pipe cutter, cutting torch, and pipe-threading machineUsing a variety of hand and power tools, following blueprints or engineering specifications to mount, assemble, troubleshoot and repair units.Cutting and brazing pipes and tubing.Diagnostic and troubleshooting use of Multimeter, Thermometer, and Manifold Gauge. WORK EXPERIENCERetail Sales Associate 11/2017 – PresentRoss Dress for Less|Sketchers|Pilot OilProvided legendary customer experiences through excellent interpersonal skills.Customer Service: Greeted customers entering the store to ascertain what each customer wanted or needed. Politely assisted customers in person and via telephone. Recommended, selected and helped locate and obtain out of stock product based on customer requests. Asked open-ended questions to assess customer needs. Engaged with customers in a sincere and friendly manner. Answered customer’s questions and provide information on procedures or policiesCash Management/ Payment Management: Receive payment by cash, check, credit cards, vouchers, or automatic debits. Excellent use of onsite POS system. Cash drawer management and accountabilityTrack Attendant03/20160-10/2017NASCAR Speed ParkTrained as shift leader. Participated in staff scheduling, staff meetings, safety trainings, and evening equipment inspections. Provided guidance and mentoring to new and international staff.Supervise customer experience while ensuring visitor and staff safety. Led guests through safety briefings and equipment operation training. Enforced track safety policies and procedures. Performed evening mechanical maintenance to onsite go-karts and equipment. Ensured safe handling of chemicals and fuels. REFERENCES – Available upon request