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30000 FM 2978, Magnolia, TX77354? (979)-820-7108? nortoncassidy@gmail.com
Creative Event Coordinator with success in planning and executing small to large weddings from start to
finish while maintaining highest levels of client satisfaction. Adept in creating robust vendor partnerships to
mutually build businesses. Prepared to bring talent and customer service expertise.
CPR and first aid education
Order fulfillment
Stock management
Training and development
Exchanges and refunds
Team leadership
Project organization
Interviewing
Quality assurance requirements
Progress evaluations
Business operations
Planning and scheduling
Bookkeeping
Business development
Purchasing
Training
Recruitment and hiring
Decision making
Event Coordinator, 11/2019 to Current
Sambuca Catering – Houston, TX
Fulfilled contractual obligations, including communications, vendor coordination, schedule creation,
budget administration and rehearsal and day of event coordination.
Supervised onsite team of 30, including caterers, audio-visual technicians, and facility management
team.
Fostered relationships with local and national wedding suppliers to obtain best price, quality, and
delivery of products.
Coordinated florists, photographers, videographers, musicians, officiants and ceremony participants
during rehearsals and pre-ceremony, ceremony and reception events.
Evaluated existing plans, processes and events planning services to identify opportunities for
improvement.
Managed event logistics and operations, including support staff, vendor services and volunteers.
Dining Room Captain, 12/2018 to 10/2019
Woodlands Country Club – The Woodlands, TX
Asked customers for feedback, solved problems, provided additional items and throughout meal
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Managed wait staff of 10, serving 20 tables daily
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce
effectiveness
Trained incoming staff on restaurant’s practices, culture and procedures to maximize job satisfaction and
productivity
Banquets Supervisor, 09/2017 to 10/2018
Corpus Christi Country Club – Corpus Christi, Texas
Oversaw timeliness and quality of food delivery at high-volume event
Designed overall floorplans and coordinated modifications for events and special reservations
Led planning, set up and takedown for special events
Set and enforced performance and service standards to keep consistent, high-quality environment
devoted to customer satisfaction staff by planning and designating shifts and hours
Prepared and maintained inventory records
Dining Room Captain, 08/2017 to 10/2018
Corpus Christi Country Club. Corpus Christi – Corpus Christi
Stayed up to date on menu changes to offer current and accurate information, answer questions and help
customers select optimal meal choices based on individual preferences
Trained incoming staff on restaurant’s practices, culture and procedures to maximize job satisfaction and
productivity
Achieved sales goals by using successful strategies to promote specials, desserts and alcoholic beverages
Applied communication and problem-solving skills to resolve customer complaints and promote
long-term loyalty
Server, 08/2014 to 11/2017
Corpus Christi Country Club – Corpus Christi, Texas
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and
courteously.
Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and
specific allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied
customers.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Server, 09/2013 to 05/2014
P.F. Changs – Corpus Christi, Texas
Handled cash and credit/debit card transactions.
Responsible for balancing cash drawer.
Cheerfully serving customers.
Business
Texas A&M University – Corpus Christi Corpus – Corpus Christi
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