ObjectiveTo gain a position with an event-based company to utilize my skills and passion for excellence in hospitality to enhance the operation and increase guest satisfaction.Skills & AbilitiesMaster of collaboration with a teamProfessional demeanor with guests and coworkers alikeActive listener and strong communicator Hospitality expertExperienceFood & Beverage Manager, Legends HospitalityMay ‘21 – currentThackerville, OKDirect management and oversight of multiple food and beverage outletsDrive revenue thru coordination of private events consisting of food and alcohol packagesMaintain and train a full team of 100 staff members resulting in 60% retention rate over 6 monthsDevelop and implement new standard operating procedures to increase efficient use of timeCoach and mentor supervisory level employees in preparation of future management positionsOperations Supervisor, Legends HospitalityMay ‘16 – May ‘21Darien, NYSupport all bar, concessions, vending, and portable service operationsMaintain and control a high volume of inventory, assist with monthly inventory processDirectly oversee 7 bars and up to 50 employees on event daysAssume role of beverage supervisor, warehouse supervisor, and operations supervisorTrusted keyholder reporting directly to Operational and General ManagerBanquet Bartender/Server, Woodcliff HotelSeptember ‘14 – May ‘16Fairport, NYPossess a deep understanding of each event and function down to the exact minuteAssist with set up, service, and break down of mobile barsFrequently bartended cocktail hour, served dinner, and moved back to bartending station as neededResponsible for resetting the room at the conclusion of the eventBartender/Server, Mooney’s Bar & GrillMay ‘10 – September ‘14Alden, NYDishwasher promoted to server, turned full time bartenderAssist with set up and service of large and small private partiesBalance and maintain cash drawerEducationEmpire State College – New York – Bachelor of Business Management & Economics3.8 GPAVolunteerMentor high school-aged students with everything business, finance, and career related in conjunction with the National Academy of Finance.
