3002 Nita StreetHouston, TX77051Cell: 832-891-3985e-mail: picasso97charity@gmail.comCharity L. WaltmonObjectiveTo find a healthy working environment that is both satisfying and stimulating with career advancement opportunities.2006-2008 Landry’s Seafood House Kemah,TXServerOpen and close restaurant, including baking bread, making sure dining room was ready for the day or taken down for the night.Sat my first guest of the day including answering phones at the hostess Greet and pull out chairs for guests, and go through the PSS and enter all orders into the Aloha system.Set up for large parties from 12 or more as well as set up banquets and serve parties of 50 to 150. Sometimes separate checks.Ensure all drinks and condiments were refilled before the next entrée was on the table.Always made sure all guests throughout the restaurant were satisfied.Always had proper cutlery and prebussed tables with crumber and made sure all was well.Was always check ready in case someone had to leave abruptly and had to pay immediately.Was chosen as part of the special group to open the first 5 star restaurant, Chart House, on the Kemah Boardwalk.2006-2006 Champions Insurance Agency Houston, TXReceptionist/ Payment Clerk/Data EntryAnswer 23 line phone system, direct correct calls to employee’s or voicemail.Go through, open, and distribute mail to correct employees and departments.Assist accounting with filing and various duties.Assist Estimating department with mailing or shipping various projects to plan rooms and or subcontractors.Keep a log in Excel for all subcontractors receiving different jobs on CD’s.Preparing and sending plans by FedEx, UPS, Lone Star, DHL, or Superior Delivery.2005-2006HootersTucson, AZHooter GirlHooter Girl and Trainer for Tucson Northwest Hooters.Knowledge of menu as well as weekly and daily specials.Suggestive selling of merchandise.Meeting, greeting, and entertaining patrons.6/2002-9/2002Charles A. Garcia and AssociatesHouston, TXBilling, Vision ChoiceAssistant to TPA of Cigna Healthcare.Processes Vision Choice claims as well as USFHP claims.Learned about CPT and ICD-9 codes, routine and medical diagnosis, and what physicians are in network.Trained on how to process monthly reports, and give in-network providers to patients and insurance.9/2002-7/2003Charles A. Garcia and AssociatesHouston, TXMedical Records ClerkProcessed medical records for up to 12 doctors.Pulled charts up to two weeks in advance, filing, records releases, subpoenas, Texas Rehabilitation Commission releases, running errands, deposits, Visual Fields on patients, patient work-ups, pulling emergency add-ons, triage messages.7/2003-11/2004Charles A. Garcia and AssociatesHouston, TXBilling, Vision ChoiceTPA of Cigna Healthcare.Paid all medical claims that come through Vision Choice as well as knowledge of ICD-9 and CPT codes.Run all of end-of-month reports including balance out contracted doctor’s monthly capitation checks, 45 day report, Medicare allowable total report, EOB’s on Excel and mail out checks.Excellent customer service/ patient phone skills for patients looking for Ophthalmology specialists through Vision Choice in the Greater Houston area.Education1997-1999San Jacinto Community CollegePasadena, TXSkillsKnowledge of Excel, Word, Med Informatix, SeaSoft, WordPerfect, and Apex systems. I possess strong people and patient skills, and prefer a fast paced environment. I am quick to learn and always willing to learn additional skills/training.InterestsReading, internet surfing, outdoors, camping, and fishing.
