DAVID DISHMANPlano, TX 75023 | (469) 688-7537 | ddish68@yahoo.com | www.linkedin.com/in/daviddishmanSALES MANAGEMENT | CUSTOMER SUCCESS MANAGEMENT | CONSULTATIVE SALESArticulate, results-driven sales management professional with years of remarkable and progressive experience in sales, operations, strategic marketing, public relations, customer service and conflict resolution. Exemplifies outstanding organizational skills, excellent work ethic, strong desire to succeed, and tireless commitment to achieving organizational goals. Strategic thinker with a proven track record of managing expectations and developing exceptional solutions that create a positive client experience that leads to unmatched referral partners and clients for life. An astute leader with a great passion for inspiring, developing, and acquiring talented individuals leading to success and career growth.CORE COMPETENCIESProcess Improvement | Consultative Sales| People Management | Organizational Skills | Customer SuccessTraining & Development | Time Management | Leadership | Interpersonal Skills | Financial Counseling | Sales Management | Sales Process | Conflict Resolution | Financial Literacy | Influencing | Decision Making | Excellent Communication Skills | Research |Client Relationship Management | Employee Engagement | Customer Service Management PROFESSIONAL CAREER EXPERIENCE12 POINT LIFE, DBA OMEGA – Plano, TXOwner/Chief Executive Officer • February 2016 – PresentCreate and roll out personal and small business financial coaching programs that enhance financial literacy and educationConduct webinars, seminars and workshops on financial literacy, debt, credit, budgets, homebuying and other personal finance topics Work with clients to refocus, gain control and create a plan to eliminate debt and create wealth by being intentional with their personal finances Provide strategic leadership for the company spearheading the sales efforts for all programs and servicesProvide training and development on all sales channels to key employees and outside partnersMaintain a high degree of positive customer reviews across multiple platforms by managing expectations and resolving issues in a timely mannerTRAIL’S END (WEAVER FUNDRAISING) – Indianapolis, IN National Sales Manager • August 2015 – February 2016Traveled extensively to coach and provide outreach support to 11+ region leaders/sales managers nationwide, implementing relevant training programs such as market programming and direct sales calls mentoring to increase their sales performanceCoordinated with CFO to establish and review budgets National Sales DepartmentForecasted trends, product development, product selection, inventory, and business opportunities to provide efficient growth revenue and sales profitabilityCreated innovative sales processes and aggressive KPI’s, stimulating customer perception on unique ways to sell the product individually and to drive higher ticket sales at the retail segmentInstigated and formulated timely and effective sales strategies while leading nationwide sales team members to increase client value and achieve sought-after sales targetsAchieved and exceeded sales budgets for assigned accounts nationwide with $190M+ sales responsibilityOmega Credit Repair – McKinney, TXDirector of Sales and Services • May 2006 – August 2015Coordinated with external partners and resources to ensure all activities are completed promptlyGuided crossed-functional teams to apply dynamic and creative approaches in the sales data lifecycleInstituted client migration when transitioning from OMEGA to Prevost & Shaff, attaining 85%+ client retentionHandled transition for referral partners nationwide to lower client acquisition cost effectivelyDeveloped alternative revenue stream and client retention program, amplifying the firm’s monthly revenue over 15% to provide client and external partners’ satisfaction and increase client lifetime valueRestructured and organized client financial services, providing program efficiency by reducing expenses for the company by over 35% and increasing sales by 25% for 3+ years in a rowOversaw daily operations of the business including supervising staff, accounts payable, accounts receivable, sales and customer serviceEARLY CAREER EXPERIENCEOwner/Operator, Kids Toy Expo – Plano, TXSenior Investment Representative, Banc One Securities – Dallas, TXManaging Partner, L&D Dishman, LLC – San Marcos, TXPsyOp Specialist/German Linguist, U.S. Army – VariousEDUCATION & PROFESSIONAL DEVELOPMENTBachelor of Arts in Social Sciences, University of Nevada-Las Vegas – Las Vegas, NVDistinctions: Member of Phi Theta Kappa, National Honor SocietyCertified Financial Educator Instructor National Financial Educators Council (NFEC)Certified Mortgage Advisor National Association of Certified Mortgage AdvisorsLicense, Texas Life and HealthCertified Financial CoachCoach ConnectionsTECHNICAL SKILLSQuick Books PRO | Microsoft Office (Word, Excel, Outlook, PowerPoint) | Go Daddy Website Design and SEO | ACT!
