EB
E d w a r dB u r g o s
Professional Summary
Talented Sales professional who effectively multi-tasks and balances
customer needs with company demands. Efficiently builds loyalty and
long-term relationships with customers, while consistently meeting and
exceeding sales
Results-driven, goal-oriented and looking to leverage effective
background into management role. Motivated sales manager with
demonstrated knowledge of the outside sales operations. Proven skills in
enhancing productivity, efficiency and bottom-line profits with forward-
thinking leadership. Bringing 15 years of experience in field and ready to
take on challenging, growth-oriented role with your company.
Work History
Manager
Performance Food Group Co – Area Manager
Dallas, TX
04/2018 – Current
Sysco Foods – Marketing Associate Consultant
Dallas, TX
edward.burgos@hotmail.com
281-714-1077
Dallas, TX75287
Skills
Education
Victoria College
Victoria, TX
High School Diploma
Trained, coached and mentored staff of 45+.?
Responsible for creating a spirit of hospitality in the Frontof-
the-House through creating a warm and positive environment,
selecting friendly and talented co-workers, leading the human and
financial resources in the Front- ofthe-House to achieve a profitable
operation and environment that “makes pleasurable dining
affordable,” while providing a dining experience that ensures our
guests become long term loyal customers.
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Capitalized on new sales and business opportunities when developing
partnerships with other companies, successfully increasing sales
volume.
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Conducted training sessions to educate employees on best practices
and procedures to increase profitability.
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Increased profits through effective sales training, troubleshooting P&L
areas and training new managers on web-based collecting system and
key sales tactics.
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Proven success in up-selling?
Ability to handle fast-paced
environments
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Reliable, punctual, and committed to
customer service
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Spanish Speaking?
Business development?
Customer satisfaction?
Customer service?
Financial?
General Manager?
Access?
Policies?
Profit?
Quality?
Safety?
Selling?
Spanish Speaking?
Operations management?
Creative merchandising?
Sales and marketing?
Strategic Planning?
Consulting?
12/2017 – 04/2018
US Food – Territory Manager
08/2005 – 12/2017
Golden Corral – Assistant General Manager
08/2002 – 08/2005
Bennigans – Restaurant Manager
09/1998 – 08/2002
Affiliations
Sales Chicago, IL. Selected to participate in a Select Group of Sales
Professionals on Dealing with Customer Relationships, Problem Solving
as well as Territory Growth. Focused on New Menu Ideas and Grading
Customer Loyalty as well as picking Right Customer’s to open.
Sold 65,000 to 70,000 weekly Worked with customer on how to grow
their business and build more profit.
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Increased customer satisfaction by resolving [Product or Service]
issues.
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Monitored social media and online sources for industry trends.?
Drove operational improvements which resulted in savings and
improved profit margins.
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Participated in various incentive programs and contests designed to
support achievements of production goals.
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Consulted with each client to access their bottom line profit margins
and be a true business partner.
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Established more than 30 new accounts, earning a combined profit of
over $2M.
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Take daily inbound calls and key-entered orders, faxes, backorder and
credit memos for assigned accounts and clients.
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Exercised sound judgment in issuing credits and making exceptions to
customer policies to maintain high levels of customer service
satisfaction.
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Tracked down sources of special products and services to meet
customers’ special needs.
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Consistently given additional clients based upon customer requests.?
Responsible for the restaurant’s overall operations, including food
quality, production, safety, and labor in absence of the General
Manager and Front of the house.
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Responsible for the restaurant’s overall operations, including food
quality, production, safety, and labor.
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Hired, fired, and trained staff.?
Managed up to 35 hourly employees.?
Motivated staff to work in fast pace environment to assure customer
satisfaction.
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