Ed Carroll3511 Primrose Ct.Grand Prairie TX.75052970 231-9613 ecarrollmail@gmail.comProfessional Focus Managing Partner/Multi Unit Supervisor/Director of OPSProfessional Summary Operations Manager with progressive history in all operational facets of the entertainment / food and beverage industry. Career spans 30 years: Director of Operation, Area Supervisor, General Manager for Nationwide chains. Currently Recruiting for Patrice and Associates since May of 2020 to present. I utilize Bib Biller a CRM program, Direct calling, Zip Recruiter and LinkedIn to source the ideal candidate for our clients. I source and present an average of 12 candidates a week to present to clients. This typically requires about 100 connection and screening interviews each week.Experience6/2019-05/2020 (Covid-19)General Manager/Consultant, La Casona RestaurantSales: 8.0 MResponsible for preparing all operation procedures for this established private owned restaurant so that it may grow into a regional change. We as a team move a 5-million-dollar operation to a new location which now was tracking 8 million. We are prepared to open another location July of 2020.2018-6/2019General Manager, Texas-LiveResponsible for two restaurants with projection to be over 10M in the first year. I was brought on the team to bring the operations up to a very high standard. Manager and employee development quickly showed very positive results. 2015 – 2018Director of Operation, TopGolfContributed to San Antonio’s success as an Operational Manager. Sales $22.0 M/Yr.Quickly promoted to Director of Operation in Spring Texas. Sales $15.0 M/Yr.Chosen to be the opening DO for the Glendale AZ location. $19.0 M/Yr.2007 – 2015Managing Partner, Bonefish Grill. Sales $4.5 MSuccessfully opened Loveland, CO restaurant in 2007, which produced the highest profitability in region. (ten stores) The hourly turn-over rate was under 40 percent since opening. The site became a certified training location for new managers.1996 – 2007MANAGING PARTNER, OUTBACK STEAK HOUSE $5.0 M Developed and implemented business strategies to successfully increase sales revenue from $3.4 to over $4.5 million, within nine years with continuous sales and profit growth. Was ranked in the top 10% of sales and top 5% in profit out of 830 nationwide locations. Received the Partner of the Year award 4 times, based on sales and profit, staff development program, community involvement, and exceptional operation standards.1995 – 1996Area Supervisor, Seed Restaurant Group Inc./Fazoli’sDeveloped the Colorado market for Fazoli’s. Researched and secured suitable site locations for new restaurants. Presented statistics to Chief Executive Officer. 11 sites were selected out of 15 sites presented. Organized all operational requirements to open one to two restaurants a month. Worked directly with construction team to insure all budget and timelines were met.1986 -1995Area Supervisor, Chi-Chi’s Mexican Restaurant IncorporatedDeveloped the market into the highest sales and profit generating area for the company. Accountable for staffing, customer satisfaction, and revenue for ten company owned restaurants and three franchised restaurants. Managed a staff of 60 managers and over 1200 hourly employees within the area.
