E m i l A l e x a n d e r O l i v a
F O O D & B E V E R A G E S A L E S
P R O F I L E
Multicultural and bilingual individual
who is Passionate about the food &
beverage industry . Focused on
developing a high hospitality quotient
by applying self-awareness, empathy ,
kindness, integrity; having a curious
intelligence and strong work ethic to
motivate myself and others around me.
Gained management experience in
dif ferent areas of the industry such as
restaurant & bar operations, catering &
corporate events and spirit & wine
account sales. Excited to continue to
expand my network in the hospitality
industry and look forward to a new role
where I can thrive as a beverage sales
professional.
E D U C A T I O N
St Phillip’ s College University of Houston
A.A.S. in Restaurant Management. B.S. in
Hotel and Restaurant Management.
Graduated the year of 2016.
Graduated December 2018.
Level 1 Catering Management &
Restaurant Supervision Certificate.
W O R K E X P E R I E N C E
Gusto Group (Cuishe-T oro-Cellar)
2020- 2021
General Operations Manager
Overall
responsibility
for
directing
the
daily
operations
of
the
restaurant,
ensuring
compliance
with
company
standards
in
all
areas
of
operation,
including
product
preparation
and
delivery ,
customer
relations,
restaurant
maintenance
and
repair ,
inventory
management,
team
management,
recruiting,
hiring,
termination
and
retention
of
team
members,
financial
accountability ,
and
ensuring
that
the
highest
quality
products
and
services
are
delivered to each customer .
Republic National Distributing Company
2017-2020
Multicultural Sales Account Manager
Gained
new
and
maintained
existing
business
for
sixty
on-premise
accounts
in
assigned
territory .
Exceeded
bi-monthly
KPI’ s
and
incentive
programs.
Grew
market
percentage
by
35%.
Collaborated
with
owners
and
managers
to
create
successful
beverage
programs
using
creative
strategies
to
increment
spirit
&
wine
sales,
as
well
as,
menu
creation
and
promotional
events.
W orked
together
with
suppliers
and
brands
to
create
special
volume
programs
for
accounts.
Successfully
gained
long
term
relationships
with
buyers on and of f premise.
2016-2017
GoenSouth Event Company
Event Production Manager
Coordinated
logistics,
set
up,
break
down
and
production
for
corporate
and
private
events.
W orked
with
vendors
on
the
day
of
the
event
to
ensure
the
event
timeline
is
followed.
Helped
manage
and
create
a
new
organized
system
for
warehouses.
Produced
events
to
ensure
client
satisfaction
and
manage vendors during events.
Costa Pacifica Restaurant Group
2013-2016
General Manager
Created
a
training
and
maintenance
program
for
the
front
of
house
and
collaborated
in
kitchen
safety
procedures,
implemented
in
two
locations.
FOH
and
BOH
inventory
management.
Managed
bar
training,
service,
and
menu.
Coordinated
all
special
and
catering
events
for
private
clients,
as
well
as,
S K I L L S
Bilingual-English, Spanish
Project Management
Profit & Loss Statements
Food & Bar Inventory Management
Restaurant Bar General Operations
Ef fective Daily & W eekly Planning
Account Sales Management
Program-Sales Presentations
B2B Sales
Private Event Management
T&E Management
Certified Food Handler and TABC
Certificates.
On Premise Sales Programing
Market Analysis Surveys
Budget Management
Strategic Partnership Building
T ime and Schedule Management
Distributor Relationship Building
Local Market-Level Planning & Execution
Data Dashboard Utilization
Cross-organization consensus-building skills
Financial & Business Acumen
Management Level Communication
culinary
festivals
such
as
Culinaria.
General
manager
responsibilities
such
as
opening
and
closing
checklists,
scheduling,
daily
sales
reports,
and
employee training.
C O N T A C T
San Antonio, Texas USA
956-231-8191
Emiloliva03@gmail.com
R E F E R E N C E S
Miguel V illarino Juan Pablo de Loera Alejandra Garcia
F&B Manager Texas Market Manager Multicultural Division Manager
T
: 9 56-2 363918
T
: 2 10-7 65-4 433
T
: 2 10-8 37-6 081