2246 Oak Shores DriveKingwood, TX 77339H(850) 814-2793 | C(850)-814-2793ErinLMayo1975@gmail.comErin MayoProfessional SummaryA dedicated and passionate leader that inspires the best out of students, direct reports, and peers alike through motivational techniques and teamwork.Extensively trained in hospitality, customer service, and guest relations. Versatile Manager focused on team building and talent development.Driven to surpass company goals while thriving in deadline-driven environments dedicated to cutting company costs and reducing employee turnover.SkillsCustomer relations Quality controlInventory controlCustomer-orientedPersonnel managementTalented multi-taskerResults-orientedBuilding successful teamsConflict resolutionBuilding salesWork History Senior Manager BJ’s restaurant & Brewhouse – Houston, TX06/2019 – CurrentGeneral ManagerMellow mushroom – Houston, TX03/2017 – 06/2019Restaurant managerluby’s inc – houston, tx02/2014 – 03/2017Dining room manager/bar manager Breaker’s restaurant – Panama City Beach, FL03/2011 – 10/2013Assistant General ManagerHamilton’s Restaurant – Panama City Beach, FL03/1999 – 02/2008 Registered Nurse/Charge nurseBay medical Center – Panama City, FL06/1995 – 09-2013EducationBachelor of science – NursingFlorida state university – tallahassee, 1996Associate of science – RNASFlorida state university – tallahassee, 1995TABC Certification – State of TexasServsafe manager’s certification – state of texas