GENERAL MANAGERAccomplished and dedicated professional with 39+ years of experience in restaurant and food operations, including 23+ years at the General Manager level. Directs all restaurant functions, including staff management, budget and schedule development, and inventory control with extensive focus on adherence to health and safety regulations. Leverages proven track record of sales increases, accomplished through extensive research on area demographics and competitors, throughout a number of Texas and Tennessee locations. Maintained high levels of customer satisfaction based on regular dialogue, addressing requests and complaints in a timely, professional manner. CORE SKILLS & COMPETENCIESRestaurant ManagementBudget DevelopmentSchedule CreationStaff Recruitment & TrainingVendor & Supplier RelationsHealth & Safety RegulationCustomer ServiceInventory ControlOrder & Delivery CoordinationPROFESSIONAL EXPERIENCEGeneral Manager | Luby