Jaden E Snyder
3823 Buffalo Speedway #2108, Houston, TX 77098
Phone: 504 430 4155 E-Mail: jaden.e.snyder@gmail.com
To obtain a Senior Management position to use my knowledge to contribute to the growth of the organization.

• In-depth ability to multi-task and manage multiple projects in a fast-paced environment.
• Detail-oriented and highly organized with good coordination skills.
• Excellent knowledge of Talent Management process and ability to assist with creation and
• Strong customer service focus, attention to detail/accuracy whether data driven, written or spoken, quick
learner and internally motivated to seek out answers, generate ideas, and develop new skills.
• Demonstrated strong follow-through skills.
• Strong presentation skills including both written and oral communications, strong interpersonal skills.
• Strong team player and ability to work independently (i.e. use own initiative).
• Proven ability to communicate effectively and professionally with all levels of staff from all divisions
within the corporation.
• Outstanding project management skills along with a demonstrated high level of proficiency with MS
Office Suite and the ability to learn new software quickly.
• Proven record of increased company profit and sales growth.

Fleming’s Prime Steakhouse & Wine Bar, Houston, TX
Service & Training Manager January 2021 – Present
• Assists with staffing level and determining which staff are assigned to each shift.
• Manages all employees to maintain high employment quality standards including hiring, development,
counseling, promotion, discipline and termination, as appropriate.
• Enforces safety and sanitary practices and maintenance for front-of-the-house.
• Ensures compliance with operational standards, company policies, federal/state/local laws, and
ordinances; all health inspections meet required state standards.
• Actively participates as a member of the management team.
• Responds to guest comments and seeking opportunity to build guest count while educating and
empowering others to act in similar capacity.
• Sets excellent guest service and work examples.
• Demonstrates knowledge of entire menu and preparation.
• Maintains current and accurate collateral in areas in front-of-the-house
• Engages in community and market related opportunities at the restaurant.

Creole Cuisine, New Orleans, LA
Training and Development Manager – Upscale Division January 2018 – April 2020
• Designed and organized training materials, testing and evaluation procedures, multimedia programs,
meeting content and other educational and training materials.
• Managed multi-unit training systems, ensuring all team and leadership members at each location were
set up for success.
• Developed team to be future leaders and high performers in an environment that encourages creativity
and empowerment.
• Established direction, mentored, and provided constructive feedback.
• Established trust and demonstrated integrity.

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• Proactively and continuously focused on process and quality improvement.
• Managed conflict effectively.
• Developed good working relationships with colleagues and other internal departments
• Ensured all training activities and materials met with relevant organizational and statutory policies,
including health and safety, employment and equality laws
• Worked closely with the in-house training managers and training staff to identify and raise awareness of
training gaps and participate in targeted training curriculum development to address and proactively
provide solutions to these gaps.
• Played an instrumental role in the implementation of sales initiatives and programs during market roll
• Promoted positive and productive work environment through daily coaching and feedback.
• Ensured that all operating standards and quality improvement measures were implemented daily.
• Participated in the development of restaurant goals, objectives, plans, and future projects.
• Regularly evaluated restaurant procedures and policies to achieve efficient and effective operations.

Legacy Kitchen, New Orleans, LA
Area Training Manager August 2015 – January 2018
• Recruited, hired, and trained hourly and salaried team members of four location.
• Organized and oversaw area quarterly and annual marketing plans and goals.
• Developed and implemented multi-unit training programs.
• Oversaw leadership team including General Managers, Service Managers, Beverage Managers, Chefs,
and Kitchen Managers.
• Tracked inventory and profit and loss reports to ensure growth and budgeting goals were met.
• Worked with Executive Chefs and Beverage Director to curate food and beverage menus.
• Evaluated area locations’ operations, cleanliness, and efficiency.
• Organized and led monthly leadership meeting.
• Evaluated team member performance, provided feedback, and coaching as needed
• Engaged team in hospitality and system knowledge to drive guest and employee experience.
• Upheld operational standards and ensured food and beverage knowledge of all team members.
• Created and maintained diversity and inclusion initiative.
• Promoted positive, professional, and productive work environment to encourage team member retention.
• Worked alongside Human Resources team to maintain compliant work environment.

Inspired Dreams Film Group, New Orleans, LA
Marketing & Branding Manager August 2012 – August 2015
• Developed custom marketing and advertising strategies
• Created designs and layouts for media outlets
• Analyzed industry trends to remain relevant and competitive in growing market.
• Build relationship with industry professionals including influencers, journalists and media outlets.
• Hired and coordinated schedule of design and videography team.
• Made fashion choices that will best suit the client’s desired image.
• Coordinated meetings and schedule appointments for Director and Producer.

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Louisiana State University Shreveport
BS in Management and Administration: Human Resources Management & Development
BS in Management and Administration: International Business

Delgado Community College
Associates of Arts: Business Administration

ServSafe Food Protection Manager

Introductory Sommelier
Court of Master Sommeliers

Available upon request.