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JASON DIEP
7234 S. Dairy Ashford Road Houston, TX 77072 (305) 979-7534
Email:
Jdiep821@yahoo.com
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SUMMARY OF QUALIFICATIONS
A dynamic, results-oriented professional with excel lent qualifications. Command outstanding interpers onal and communication skills,
interfacing easily with individuals at all levels a nd from diverse backgrounds and disciplines. Stron g knowledge of computer skills.
EXPERIENCE
Manager, Z-Bar and Bistro (3-story Restaurant/Bar/N ight club), College Station, TX 8/2020-current
· Hired, trained, and coached 15+ staff members on cu stomer service skills, food & beverage knowledge, and health & safety
standards.
· Controlled each floors capacity to ensure fire safe ty and to meet Fire Marshall’s requirement.
· Performed bar walk-through per floors to gauge time liness and excellent service quality.
· Performed checkouts for bartenders to ensure that a ll tickets were accounted for the shift.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
· Managed construction progress prior to open.
· Created a punch list for GC & Sub-Contractors on it ems that was incomplete or half way done.
Manager, IHOP, Clear Lakes & Nasa, TX 8/2018-2/2020 (managed 2 lo cations as GM)
· Completed restaurant opening and closing procedures and managed cash draw/deposits/financial report (daily-weekly).
· Performed facility walk-through (inside/outside) to assess cleanliness and preparedness at beginning and end of shifts.
· Performed restaurant walk-through to gauge timeline ss and excellent service quality.
· Performed checkouts of servers to ensure that all t ickets were accounted for the shift.
· Scheduled and directed staff in daily work assignme nts to maximize productivity.
· Hired, trained, and coached 30+ staff members (each location) on customer service skills, food & beverage knowledge, and
health & safety standards.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
Manager, Mamak Malaysian Cuisine, Houston, TX 8/2016-8/2018
· Performed restaurant walk-through to gauge timeline ss and excellent service quality.
· Performed checkouts for servers to ensure that all tickets were accounted for the shift.
· Scheduled and directed staff in daily work assignme nts to maximize productivity.
· Provided 6-pages written training step-by-step for servers and 1-page for host/hostess.
· Trained servers input orders in different technique s and ways for large group of 20, 30, 40 & 50 plus guests/parties.
· Trained servers to split checks for large group of 20, 30, 40 & 50 plus guests/parties in different tables.
· Hired the top notch employees, trained and promoted .
· Handled POS and internet issues in a timely manner with vendors as it surfaces or malfunctions.
· Regularly updated POS systems with new pricing and daily food specials.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
Manager, Kubo’s Sushi Bar & Grill, Houston, TX 9/2015-3/2016
· Managed accounts payable, accounts receivable and p ayroll.
· Performed restaurant walk-through to gauge timeline ss and excellent service quality.
· Performed checkouts of servers and bartenders to en sure that all tickets were accounted for the shift.
· Scheduled and directed staff in daily work assignme nts to maximize productivity.
· Regularly updated POS systems with new pricing and daily food specials.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
· Conducted daily pre-shift and weekly departmental m eetings to ensure organizational efficiency.
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JASON DIEP Cont. (305 979-7534)
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Manager, Sakura Japanese Steakhouse, Houston, TX 6/2011-2/2015
· Scheduled and directed staff in daily work assignme nts to maximize productivity.
· Hired the top notch employees, trained and promoted .
· Regularly updated POS systems with new pricing and daily food & drink specials.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
· Performed restaurant walk-through to gauge timeline ss and excellent service quality.
· Performed checkouts of servers and bartenders to en sure that all tickets were accounted for shift.
· Worked as bartender and manager simultaneously from Sunday-Thursday weekly bases.
· Efficiently operated high volume restaurant with a combined staff of 22 culinary and restaurant profes sionals.
· Managed accounts payable, accounts receivable and p ayroll.
Manager, Koto Sushi Japanese Steakhouse, Coral Spring, FL 2009-2010
· Scheduled and directed staff in daily work assignme nts to maximize productivity.
· Regularly updated computer systems with new pricing and daily food specials.
· Communicated well and used strong interpersonal ski lls to establish positive relationships with guests and employees.
· Performed restaurant walk-through to gauge timeline ss and excellent service quality.
· Performed checkouts of servers and bartenders to en sure that all tickets were accounted for the shift.
Server, Mango’s Tropical Café (2-story Restaurant/B ar/Night club), Miami Beach, FL 2006-2009
· Greeted, Seated and served customers: input orders in POS system in a timely manner of a fast paced environment.
· Served customers in 3 different cuisines until 5am: Continental, Italian and Mexican.
· Layout restaurant Fire Exit floor plan for the enti re facility.
· Layout restaurant seating floor plan for first and second floor including bar areas.
· Selected to post for Mango’s swimsuit calendar.
· Directed comments and complaints to manager immedia tely as it surfaced.
· Danced and performed routine dances on the bar or f loor.
· Danced and entertained with customers while servici ng.
· Attended weekly meeting and dance classes as requir ed.
· Always on Holiday shifts throughout calendar year.
ED U CA TI O N a nd CE R TI FI C AT E S
Certification, Food Service Manager’s Certification (expire date 12/08/2021)
Associate of Arts Degree in Business, Houston Community College 2011-Fall 2015
Certificates of Completion in Microsoft Certified S ystem Engineer (M.C.S.E.), A+ & Network+, Miami-Dade Community
College, Miami, Florida 2002-2003