Jason Dixon20614 Cedar Rain Dr Katy, TX | 713-397-3999 | Jasond2k6@gmail.comSummaryDiligent Operations Manager bringing 30 years of experience in operations, production management, organizational development and team building within the industry. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior ownership and effectively prioritize tasks. SkillsExcellent written and verbal communication skillsExcellent critical thinking skillsAbility to leverage emotional intelligenceFlexibility to adapt to consistent changeExpert in P&L review and diagnosis of opportunities Ability to connect with and inspire a team to achieve extraordinary resultsTime management and organization of multiple locations Expert in scheduling for all locations Expert in labor control and labor lawsExpert in Food Cost and inventory management Developing course material for future management classesTeaching management classes for new and current managersTeaching food safety classes Expert in back and front of the house duties Experience in opening new locations and rebuildsBilingual in English and Spanish Work ExperienceLone Star Market- Convenient stores Houston,tx 01/2022 to currentRegional Director of Operations Regional Director of operations currently under the ownerOverseeing the development of a new concept for the companyDevelop new menu items for the kitchen Redesigned menu boards for better customer experience Training on new products and menu items Updated marketing on a monthly basis Manage new and old vendors Conduct food safety classes and AuditsConduct weekly and Monthly meetingsManages all of the P & L lines for multiple locationsDevelop new training materials for the staff and management teamsMonitor and train staff on food Cost and inventory control Monitor all aspects of labor controlConduct company audits as per policyManage all H.R issues on handDevelop and identify new managers Responsible for up 40 locations in Houston, San Antonio, Austin Increased sales at all locations 10-30%Glaser Group LLC dba Mcdonald’s- Katy, TX 04/2014 to 2021Area Director of Operations Area Director of operations manager, working directly under the owner. Directing other supervisors in the organization with company goals and targetsSupervising up to 20 locations with the organization Responsible for P&L management of $50 mil. annual revenueSuccessfully inspired management teams, resulting in company leading sales growthHiring and development of staff and management teamsPromote and develop of management staffMonthly audits of company proceduresMonthly and weekly audits of inventory controlsMonthly audits of operational numbersCreate Manager schedules Work with local Mcdonald’s Corporation in training of Corporate managers.Directing product purchases for all locationsDirecting All store managers and Supervisors to meet sales and profit goalsDeveloped training program for new staff Monitor All Food Safety procedures and trackingServe Safe Certified Expert in New store openings McDonald’s – Janus 1 Unlimited – Houston, TX 02/1990 to 10/2013Area SupervisorSuccessful alignment of stores with the vision of the company through being a brand Two time Outstanding manager of the year award Outstanding Supervisor of the year awardSupervised multiple locationsDeveloped a locations own management team Helped with new openings and reopening Building a team within each locationWells Fargo Katy, TX 10/2013 to 04/2014Business BankerCreate new accountsProcess loans of current and new accountsBusiness account consulting of assets Process Credit Card applicationsDevelop Savings plan for customers Determine fraud activity in accountsPersonal details to customer needsEducationRobert E LeeHigh school or equivalent Houston, TXHCCBusiness management course Bachelor’s Degree McDonald’s H.UBusiness Management Houston, Supervisor Courses H.UBachelor’s Multi-Unit Business Management Houston, Tx
