Jennifer Bernard jenniferbernard92@gmail.com 832-221-5388
Summary
Professional, task -oriented, individual with leadership and 22 years of experience in building relationships, human resources,
marketing, account management, customer success, proven track record of exceeding goals, supporting executive level
goals, building effective a nd efficient teams for company proficiency, constructing and implementing company policy all
with the technological competencies to be successful.
Employment History
Human Resources Experience
o November 2018 – present Christensen Building Group – HR Manager
o August 2017 – September 2018 Joslin Construction
o October 2003 – August 2014 – Second Baptist Church/Kingwood First Baptist Church
o October 2003 – October 2004 : Vantage Metals – HR Director
o July 2001 – October 2003: Luther’s Bar-B -Q – HR Director
o 1995 – 2000: US Government, Civilian Personnel Operations Center – HR Specialist
Human Resources Manager, Christensen Building Group
November 2018 – Present
• Built the Human Resources Department for this company
• Analyzes wage and salary reports and data to determine competitive compensation plan.
• Writes directives advising department managers of Company policy regarding equal employment opportunities,
compensation, and employee benefits.
• Consults legal counsel to ensure that policies comply with federal and state law.
• EEOC complaints, DOL inquiries, FMCSA & USDOT audits, DISA and National Compliance Management audits
• Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or
other departments in the organization.
• Identifies legal requirements and government reporting regulations affecting human resources functions and ensures
policies, procedures, and reporting are in compliance. Reads local ordinances and new legislation to keep current on
the affects to the business.
• Writes and delivers presentations to corporate officers regarding human resources policies and practices.
• Recruits, interviews and selects employees to fill vacant positions.
• Plans and conducts new employee orientation to foster positive attitude toward Company goals.
• Keeps records of benefits plans participation such as insurance, 401(k), personnel transactions such as hires,
promotions, transfers, performance reviews, and ter minations, and employee statistics for government reporting.
• Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety,
and sexual harassment.
• Advises management in appropriate resolution of employee relations issues.
• Responds to inquiries regarding policies, procedures, and programs.
• Administers performance review program to ensure effectiveness, compliance, and equity within organization.
• Administers benefits programs such as life, health, and dental insurance, 401(k), vacation, sick leave, leave of
absence, and employee assistance.
• Conducts wage surveys within labor market to determine competitive wage rate.
• Prepares employee separation notices and related do cumentation, and conducts exit interviews to determine reasons
behind separations.
• Prepares reports and recommends procedures to reduce absenteeism and turnover.
• Represents organization at personnel -related hearings and investigations.
• Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or
relocation services.
• Managing brand presence and networking with peer groups and potential clients
? Assist company in preparedness for newly awarded project outside of Texas with branding of new company
logo, market strategy, staffing, networking and team morale.
HR/Marketing/Business Development, Joslin Construction, LLC
August 2017 – September 2018 (Laid off)
? Writing employee disciplinary notices
? Consulting with managers on employee issues
? Consulting with executive team on team morale, company policy and brand promotion
? Planned and executed company events like golf tournaments, client appreciation and employee recognition events
? Planning and implementing promotional campaigns, team building activities and large client appreciation events
? Responsible for brand creation, management and corporate identity across 5 companies
? Coordinated marketing campaigns with sales activities. Social media management through Twitter and Facebook.
Logo design, creation and implementation
? Creation and publication of all marketing material in line with marketing plans & executive goals
? Human Resources project assisting for team morale, standard operating procedures, discipline actions, EEOC
complaints
? Website creation and implementation
? Manage all requests for donations and sponsorships
? Setting up tracking systems for marketing campaigns and online activities ROI
? Assisting with the production of artwork, sourcing images, print buying and checking copy
Marketing & Event Director, New Caney ISD (NCISD)
March 2015 – August 2017
? Self-produced stadium pipeline increase of 250%; accounts from 6 to 17 with their value from $75,000 to $175,000, a
183% increase
? Increased rental client accounts by 650% over 2 years with a 98% retention rate
? Managed all activitie s for the district stadium, community room and press box
? Collaborated with high school, middle school and college athletic directors and coaches to plan and execute athletic
games, playoffs, and camps
? Provided recommendations for enhancing and maintaining athletic facilities and adjacent venues
? Maintain relationships with social, professional, civic, volunteer, and other community agencies having an interest in
the school district
Marketing Director, Chick -fil -A
August 2014 – March 2015
• Recruited, interviewed, hired and trained marketing team for two locations
• Built franchise marketing team, increased sales by planning community events and promotions
• Responsible for marketing budget for two locations. Initiated partnerships with the community
• Handled mass communication for donation & event requests
• Developed relationships with school administrators and community leaders
Program Management Experience May 2012 – August 2014: Kingwood First Baptist Church – Children’s Director
October 2003 – May 2012: Second Baptist Church – Children’ s Program Director
• Implemented new program which began with 82 attendees and 60 volunteers and grew it to 450 attendees and 210
volunteers, a 448% increase. Planned and implemented ministry curriculum, activities, camps and coordinated 160
volunteers
• Organized and implemented functional and informational aspects of ministry such as digital newsletter, website
maintenance, electronic check -in, creation of ministry logos and implementation of new software
• Directed, recruited, trained, coordinated production s chedules with all departments for Kid’s Crazy Christmas Show
each December with thirty volunteers and twenty -one shows
• Developed relationships with the community to support the church ministries
�x Shopped, attained, implemented and maintained benefits and payroll for over 45,000+ employees
�x Implemented and enforced company policies; handled all EEOC suits; Managed 6 direct reports
• Implemented new payroll software (Luther’s BBQ) from Ultimate Software (UltiPro) which saved the company
$500,000 the first year & decreased payroll errors by 98%
• Recruited, onboarded, trained and managed 300+ volunteers for different ministries 24/7
• Assisted with implementing company policies, handbook, streamlining HR proc esses, implementing audit procedures,
standardizing HR communication templates and ensuring consistent branding
Education
• Kingwood High School, Kingwood, TX
• Sam Houston State University, Lone Star and Faulkner State Junior College
Certifications
• SHRM Certification in July 20 20
Other Experience, Skills & Awards
• Greater East Montgomery County Chamber Board of Director, three years
• Employee of the Quarter, 2017 (Joslin Construction, LLC)
• Lone Wolf Award for saving company $500,000 by implementing new payroll system
• Civilian Personnel Honor Award, (Civil Service Award) 1997, 2000
• Microsoft Office Suite, Adobe Creative Suite, Photoshop, Hootsuite, Quickbooks