Enthusiastic and driven Operations/Sales/Restaurant Manager with a
win ning attitude and desire to create , manage and deliver exceptional events
and experiences. Twenty-six years of background including sales, marke ting,
event management and resta urant management. Skilled leader who holds
the highest standards of customer service, ensuring high sales, low costs and
great staff retention.
EXPERIENCE
Conference Planning Manager 2019-present
The Woodlands Resort & Conference Center The Woodlands, TX
• Works with Operations/Sales team to plan conferences.
• Works with client on logistic s for conference (audio/visual,
food/beverage, e tc.)
• Coordinates details of conferenc e with all stakeholders.
• Creates Marketing resume for con ference.
• Manages all phases from concept to follow -up to ensure
client sat isfaction.
Operations & Sales Manager 2018-2019
Finn Hall Houston, TX
• Handle all aspects of operations manag ement.
• Recruit , train, and manage all incoming staff.
• Des ign and implement strategic sales plan .
• Build and promote strong guest relationships .
Group & Events Sales Man ager 2016-2018
Tommy Bahama The Woodlands, TX
• Plan , organize and execut e corporate and private e vents.
• Recrui t, train and manage staff of 100 employees.
• Achieved 68% in group sales during first 18 months.
• Responsible for buildin g group sales and sales lead s.
Assistant General Manager 2011-2016
Tommy Bahama The Woodlands, TX
• Coordinate daily Front/Back of Hous e operations.
• Orga nize and su pervise all shifts.
• Recrui t, train and manage all staff.
• Control all operational costs and identify cost savings
strategies.
VOLUNTEER EXPERIENCE
The Woodlands Area Cham ber of Commerce 2011 – 2018
PERSONAL INFORMATION:
The Woodlands, TX 77385
Jennifermoore212@yahoo.com
281 -736 -4057
Linked In:
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SKILLS:
• Operations
Management
• Sales Management
• Restaurant
Management
• Strategic
Mark eting/Sales
• Client/V IP Relations
• Staff Development
• P&L Management
• Event /Production
Management
• Vendor Management
• Hospitality
Management
• Project Management
– Sales
• Inventory
Management
• Budgeting
• Labor Cost Analysis
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EDUCATION:
Florida Atlantic University
Hospitality & Tourism
Management Certificate
JENNIFER
MOORE