Jeremiah Garciagetjeremiah@gmail.com 29915 South Legends Village Circle Spring, TX 77386 (Cell) 832-643-7734SummaryQualified professional with more than 15 years of wine buying experience and building relationships with clients. Proven ability to learn quickly, assess problems and initiate corrective action. Comfortable in fast-paced, high-stress situations requiring attention to detail and follow-through. Provide high performance standards as well as motivate other personnel to provide the same. Increased efficiency and obtained maximum results from limited materials and manpower resources. Expertise in hiring, training, coaching, customer service, labor and quality control and FOH operations.Opened 5 restaurants in different FOH positions all with the same company (Server, Bartender, Sommelier, Assistant General Manager & General Manager)Professional Experience09/19 – PresentReal Estate AgentClosed 9 transactions in my first yearNurtured clients for months until they were ready to purchase/sale a homeAdept in contract drafting, negotiations, market research, and client analysisGuided home buyers/sellers through sales and purchases of propertiesCold Called Expired Listings dailyThe Capital Grille- Houston04/14 – 09/19Manager/Wine DirectorMaintain wine inventory under 2% for weekly AvsT (Actual vs Theoretical)Top five in the company for EGSS (Email, Guests, Satisfaction, Survey) scoresDecreased wine inventory by lowering pars, removed over 100 wines off the list that were not sellingLess than 3% turn over for the past three years. Best in class two years in a rowFound incorrect pricing structure in alcohol sales that had not been updated in several years. Corporate then fixed the issue for all locations in TexasPerry’s Steakhouse & Grille 04/03 – 04/14General Manager (Wine Director, Server, Bartender)Managed the operations of a high-volume restaurant with over 6.8 million in sales the first year. Hired and managed over seventy on staff employees including the Executive Chef. Managed all administrative and human resources functions of business including new hire paperwork, monitoring employee performance and training. Maintained payroll and inventory systems and accountable for all financial reconciliations and transfers. Facilitated in the improvement of the following:12% sales increase in the second year through superior performance, sales profitability, customer service, quality control and staff developmentDecreased liquor and wine inventory by 25% by creating par systems, and lowered food inventory by routinely consulting with the chefsMaintenance of 8.6% to 8.9% labor for all hourly employeesMaintained a 32% food cost Core StrengthsLeadershipGuest/Client relationship building skillsEffective communication/organizational skillsLevel One Sommelier Human resource management and skills development Purchasing and inventory controlProduct and quality control Cost Control and Profit MaximizationRestaurant openings and operation start-up Strategic PlanningComputer SkillsLions Desk CRMCOMMAND CRMZappier IntegrationsDotloopDocuSignMicrosoft Office (word, excel, power point)Open Table – online reservation systemAloha – point of sales and payroll systemDigital Dining – point of salesDASH – Darden point of sale
