John P. Knox
415 E Akard St.
Weatherford, TX 76086
Phone: Cell (210) 643-0556
Email: Johnpknox@hotmail.com
SUMMARY
Detail-oriented and highly focused General Manager seeking a position that can benefit from my 30+ years of
experience. Adept in a fast-paced environment with a focus on delivering exceptional customer service while
maintaining a cost effective, profit driven sales force.
SKILLS
? Inventory Control
? Cost Management
? Employee Recruiting
? Customer Relations ? Scheduling
? P&L Analysis
? Mentor & Training
? Promotional Development
EXPERIENCE
Angmar Retail Group Mansfield, Tx
General Manager/Pit Master
Smokey Mae’s BBQ
March 2018 – March 2019
• Menu and recipe development based off current market and seasonal trends
• Revenue building via advertising on multiple platforms including Radio, Print and Social Media
• Budgeting and cost control measure implementation to reduce overhead cost and inventory loss
• Hiring and training of new staff, development of existing staff, effective schedule building to
maximize employee utilization and effectiveness
Bowlmor-AMF Arlington, Tx
General Manager
November 2010 – January 2018
• Oversight of multiple different business lines (kitchen, bar, maintenance shop, leagues, etc.)
• Schedule development based on previous business model plans and current market trends
• Outside promotional development and implementation to enhance current and future sales
potential
• Recruitment, on-boarding, training and mentoring of new staff to ensure future employee
achievement and long-term business success
• Loss prevention and inventory/cost tracking thru day-to-day sales and profit/loss reports
King Electric San Antonio, Tx
Licensed Electrician (JPK Enterprises, Owner)
September 1999 – August 2010
• Developed bid and proposal packages for residential electrical construction contracts
• Performed all facets of residential construction while maintaining all safety and code compliance
requirements
• Trained and developed multiple apprentice electricians
• Interfaced with code compliance representatives and construction site superintendents while
maintaining exemplary customer service
Crystal Steak House San Antonio, Tx
General Manager
October 1997 – September 2000
• Interfaced with ownership regarding restaurant concept, design and menu development
• Developed staffing plan, screened potential candidates and established training program for
new hires and continued learning
• Set original inventory parameters, established replenishment requirements and controlled cost
through proper rotation and waste management
• Reconciled daily cash flow, bank deposits, payroll and reporting paperwork
Tejano Rodeo San Antonio, Tx
General Manager
March 1993 – October 1997
• Consulted with ownership partners regarding bar concept and design, oversight for
construction phase and brand promotion development and deployment
• Created inventory plan, procured stock with distributors, managed all distribution accounts
and maintained set inventory standards based on sales and trends
• Liaison between venue and live entertainment – handled all scheduling, riders, sound checks,
accounts payable, etc.
• Recruited qualified talent, created training and mentorship program, developed team schedules
and handled all administrative task and reporting functions
REFERENCES
Available upon request