Jon Kovens
Restaurant Operations
DFW Metroplex


• Over 22 years in the hospitality industry, of which 15 are in
upper management.

• My first GM position was obtained at the age of 21 where I
transitioned my unit into a corporate training store that trained
new managers and GMs for our company.

• Proven track record in building efficient teams, conceptualizing
successful businesses, and helping drive sales.

• Strong focus on business analysis and P&L analysis.
• Experience in new business development helping open 15
businesses since 2014, as well as being a corporate trainer for
another 6 openings.

• Owned a successful restaurant for 4 years giving me experience
in budgeting, forecasting, menu development, hiring, human
resources, supply chain management, operation management,
inventory management and more.

• Currently do consulting work for local businesses.


Small Business Consultant
Self Employed – Dallas-Fort Worth, TX
August 2017 to Present – 4 yrs 7 mos

• Assist small business owners in utilizing areas of
• Assisted in the opening of 15 different businesses
from the ground up.
• Have helped in the following areas:
o P & L assistance
o Menu development
o Training implementation
o Marketing
o Business plan building
o POS optimization and strategy
o And more

Digital Marketing Consultant
RevLocal – Dallas, TX
May 2020 to October 2020 – 7 mos

• Assisted clients from a variety of industries in
improving their online marketing strategies.
• Assessed clients’ business situations and made
recommendations on how to improve their
websites, meeting efficacy, and digital marketing

Business Owner/Operator
Jed’s Grill – Bishop Arts District
August 2015 to October 2019 – 4 yrs 3 mos

• Managed finances and operations.
• Created innovative marketing campaigns.
• Networked in the local community to increase
profile and sales.
• Kept business running efficiently and profitably
• Administered schedules, payroll, and deposits.
General Manager
Habaneros FreshMex – Fort Worth, TX
April 2013 to August 2015 – 2 yrs 5 mos

• Coordinated special customer appreciation events
and charity days to grow community awareness of
• Developed task checklists to maximize store
cleanliness and operational effectiveness.
• Consistently exceeded quarterly sales goals.

Assistant General Manager
The Cheesecake Factory – Arlington, TX
August 2010 to May 2013 – 2 yrs 9 mos

• Directly managed, trained, and ensured
professional development of 100+ employees
• Enhanced operational success through effective
staffing, training, adherence to OSHA regulations,
and ensuring well-timed customer service.
• Consistently maintained positive flow on profit and
loss statement for a unit generating $5.2 million
per year in sales.

General Training Manager
IHOP – DFW Metroplex
May 2006 to August 2010 – 3 yrs 9 mos

• Tracked all expenditures & revenue and forecasted
future trends.
• Hired and recruited top employees for all roles and
• Kept employee turnover low by reinforcing positive
actions and creating a fun environment.
• Developed a training store responsible for training
General Managers who are new to the company/
position in how to be successful in the position

The University of Texas at Arlington
Business Mathematics
2004 – Present
Classes in: Microeconomics, Accounting, Computer Science, Advertising & Marketing, Math, Data Analytics,
Business, Finance, Communications, Entrepreneurship and Psychology.

Licenses & Certifications

Texas Food Safety Manager Certification Exam

Issued Jul 2019 – Expires Jul 2024


• P&L Management • Food Establishment Operations •
• Complaint Resolution • Process Improvement •
• Leadership • Operations Management •
• Training & Development • Business Analysis •
• Hospitality Management • New Restaurant Openings •

Honors & Awards

Official Taco & Margarita of Dallas Cinco de Mayo
City of Dallas – May 2017

Jed’s Grill was voted by the community as having the best
Taco and Margarita in Dallas and named the “Official Taco
and Margarita of Dallas Cinco de Mayo 2017” giving us the
opportunity to lead the front of the Cinco de Mayo parade.

Neighborhood Best Burger
NextDoor – 2017

Voted in 9 different neighborhoods as having the best burger
in Oak Cliff

Best Breakfast / Brunch
Oak Cliff Advocate – 2017

Voted on by the community as having the best
breakfast/brunch in Oak Cliff

Best Breakfast/Brunch
Oak Cliff Advocate – 2018

Voted on by the community asg having the best
breakfast/brunch in Oak Cliff
Best place to watch the game
Oak Cliff Advocate – 2018

Voted on by the community as being the best place to watch
the game in Oak Cliff

Best Kids Friendly Restaurant
Oak Cliff Advocate – 2018

Voted on by the community as being the best kids friendly
restaurant in Oak Cliff

Best Burger
Oak Cliff Advocate – 2018

Voted on by the community as having the best burger in Oak

Third Best Bloody Mary in DFW
Bloody Mary Liberation Party – May 2017

Chosen out of 10 restaurants to participate in a competition
that served the voters of over 2,000 people placing 3rd place
as the Best Bloody Mary in the Dallas/Ft Worth Metroplex

Professional References

Mike Escobedo 15 years
Professional Mentor

Howard Snyder 20 years
Professional Mentor
Raymond Day 10 years
General Manager at Cheesecake Factory

Jeremy Kleiber 8 years
Supervisor at RevLocal