Jonathan NeelyOBJECTIVE: To use my skills, talents, and passion for people and business to increase profits and better company relationships.11908 Alabaster Dr. Daphne, AL 36526601.606.6410jneely15@yahoo.comEXPERIENCEHalf Shell Oyster House, Mobile, Spanish Fort, Hattiesburg — Manager/General Manager MARCH 2013 – FEB 2020Directed a 5-7 person management team in all operations of a full-service, casual plus dining restaurant with revenues over $4 million annuallyTrained multiple hourly managers during a period of company expansion to ensure attention to company details and adherence to company policyOversaw yearly net income increases from building an outstanding reputation for service and food while controlling costs Experienced and managed the startup of three various store locations (Hattiesburg, Mobile, and Spanish Fort)Managed schedules for staff and controlled operations Applebee’s Bar and Grill, Hattiesburg, MS — Manager/General ManagerJAN 2010 – FEB 2013Experienced working all management functions in a $2 million plus, full-service, casual dining restaurant. Management functions include service manager, bar manager, kitchen manager, and general managerCompleted many successful quarters as kitchen manager while reducing turnover and increasing profitability through training and food costsBuilt and maintained successful relationships with the community through guest interaction and charitable contributionsBack Yard Burger, Hattiesburg, MS — General ManagerOCT 2009 – JAN 2010Worked as a general manager of a quick-service restaurantOversaw management team Directed all operations of restaurant Potbelly Sandwich, Washington D.C. — General Manager/Training Leader AUG 2006 – SEPT 2009Created plans to increase overall operations and sales to achieve a first-time profit in five years of existence, at Rockville M.D. locationPlanned monthly expenditures including labor, cost of goods, and marketing to best control store P&L to post monthly profitsCreated a model store in Washington D.C. Opened new market for company in Philadelphia, P.A., this included communication of construction issues to district manager, hiring of staff, and marketing of new locationPromoted to General Manager Training LeaderResponsible for all new training initiatives in the market and training of new members of managementEDUCATIONUniversity of Pennsylvania, State College, PA — Bachelor of Science in Hotel, Restaurant and Institutional ManagementJAN 2001 – DEC 2004Student Manager, Penn State Housing & Food Service | SEPT 2001 – DEC 2004Trained new employees in several aspects of foodservice, which included use of equipment, HACCP procedures, operations, and customer service.Delegated responsibilities to student staff while motivating them.President, Alpha Phi Delta Fraternity, Penn State | 2003Devised and installed a new internal structure, including revision of bylaws and standing rules.Recruitment Chairman, Alpha Phi Delta Fraternity, Penn State | 2001Introduced and implemented recruitment plans which grew organizational numbers. SKILLSExcel Proficient Leadership Inventory Control Time Management CommunicationCustomer Service People DevelopmentOrganizingCERTIFICATIONSServSafe