Kanokpan Viboolpanth
Katy, TX 77449
Element_5555@hotmail.com
+1 626 272 5555
Work Experience
District Manager
Nara Thai Dining – Houston, TX
February 2021 to July 2021
Overseeing 6 stores location to
Reaching financial objectives (P&L)
Assigning workloads
Adhering to company policies and local, state and federal laws
Training team members
Addressing performance issues that affect profits in order of priority
Coaching other managers
Resolving customer concerns using excellent customer service skills
Developing business strategies for revenue growth
Restaurant Manager
Benihana – Houston, TX
October 2017 to July 2019
Seeking out and uses service-related guest feedback and takes appropriate action to continually improve
the level of service, sales, drive overall guest satisfaction, increase return visits and reduce guest
complaints.
Taking responsible for maintaining the Benihana standards of products, services and quality.
Ensure steps of service are consistently executed by training, developing and holding employees
accountable. Taking necessary disciplinary action, including dismissal for unacceptable behavior or
performance decisively Acting as an ambassador and enforcer of company regulations, policies and
procedures.
Restaurant Manager
IKEA
July 2011 to June 2019
Managing, directing and supervising the co-workers in the Production area, BOH & FOH area, as well as
total department during shift coverage. Ensuring the production and operational strategies and functional
process that will secure, meeting rule and regulation of required from Health Department, Schedule the
Staffing to meet the business needed, meeting the budgets from the sale forecast, P&L and productivity
from the hourly labor, Purchasing and ordering are meeting the business needed, manage the product
range to meet the maximum profits, and making sure of all dishes are safe to serve.
Restaurant Manager
IKEA – Houston, TX
October 2017 to March 2019
Seeking out and uses service-related guest feedback and takes appropriate action to continually improve
the level of service, sales, drive overall guest satisfaction, increase return visits and reduce guest
complaints.
Taking responsible for maintaining the Benihana standards of products, services and quality.
Ensure steps of service are consistently executed by training, developing and holding employees
accountable.
Taking necessary disciplinary action, including dismissal for unacceptable behavior or performance
decisively
Acting as an ambassador and enforcer of company regulations, policies and procedures.
Food and Beverage Manager
BARONA HOTEL & CASINO
2009 to 2011
Responsible for assisting F&B Director with the scheduling, evaluating and training of the staff, ensuring
staff’s compliance with all guest service standards. Ensures floor operations are run in a smooth and
efficient manner, providing assistance as needed. Reviews and makes suggestions to hire, transfer,
suspend, promote, discharge, evaluate, assign and discipline staff members in a fair and equitable
manner.
Maximizes cost effectiveness, by ensuring compliance with established budget, labor and revenue
benchmarks. Responsible for listening to, evaluating and assuring control of guest’s complaints.
Restaurant Manager
MIMI’S CAFE
2005 to 2009
Supervise and monitor for customer service in food and beverage handling. Responsible for FOH and BOH
operations. Prepare schedule for FOH according from P&L. Anticipate guest’s need while experiencing
in restaurant.
Closing daily sales report and cash accountability. Payroll, Schedule, Ordering and Receiving for
restaurant operation
Education
BACHELOR OF ART in ART
CALIFORNIA STATE UNIVERSITY – San Bernardino, CA
June 2000
Certification in Web Design
University of California – Riverside, CA
December 1998 to December 1999
Skills
•ORDERING (10+ years)•BUYING/PROCUREMENT (10+ years)•PURCHASING (10+ years)
•CUSTOMER SERVICE (10+ years)•RECEPTIONIST (10+ years)•P&L Management (4 years)•Forecasting (4 years)•Hiring (10+ years)•Invoicing (10+ years)•Restaurant Management (10+ years)•Scheduling•training•Inventory•Operations•Microsoft Word•Word•Inventory Management•Payroll•Team Building•retail sales LINKS https://www.linkedin.com/in/kanokpan-viboolpanth-637439146•Management skills•Inventory•Customer Service•Hiring•Sale•Budgeting / P&L•Purchasing/ordering•Invoicing•Implementing•Conduct meeting•Scheduling•Food and beverage•Labor Cost Analysis•Team Management•Retail Management•Pricing•Sales Management•Operations Management•Management•Process Improvement•Strategic Planning•Recruiting•Merchandising
•Culinary Experience•Food Safety•Change Management•Event Planning•Restaurant experience•Food service•Management
Links
https://www.linkedin.com/in/kanokpan-viboolpanth-637439146
Assessments
General Manager (Hospitality) — Familiar
August 2020
Solving group scheduling problems and reading and interpreting P&L statements
Full results: Familiar
Work Style: Reliability — Familiar
August 2020
Tendency to be dependable and come to work
Full results: Familiar
Supervisory Skills: Motivating & Assessing Employees — Familiar
October 2020
Motivating others to achieve objectives and identifying improvements or corrective actions.
Full results: Familiar
Front Desk Agent (Hotel) — Highly Proficient
October 2020
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.