KARAN SINGH
1702 E Expressway 83 Weslaco, Tx 78596 · 956-605-2585
Karansingh0927@gmail.com
Service-oriented general manager with 7 years background in hospitality. Core competencies include
problem solving, people management, and quality control as well as excellent communication and time
management skills. Handles tasks with accuracy and efficiency.
EXPERIENCE
JUN 2015 – PRESENT
MANAGER, SUPER 8 WESLACO
Inspect guest rooms, public areas and ground for cleanliness and appearance
Monitor the revenue activity of the hotel
Observe and monitor staff performance to ensure efficient operations and adherence to hotel’s
policies and procedures
Engage in financial activities such as monitoring automated revenue management system
Develop and implement policies and procedures for the operation of each departments
Perform sales calls and cold calls to clients that have been derived from research from various
sites and competitor parking lot checks
Maintain an excellent online reputation by soliciting positive feedback and quickly responding to
reviews
APR 2012 – JUN 2015
MANAGER, TASTE OF INDIA MCALLEN
Review employees’ work to evaluate quality
Prepare and maintain time and payroll reports as well as details of personnel actions such as
performance evaluations, hires, promotions and disciplinary actions
Count money and make bank deposits
Monitor food preparation methods, portion sizes, garnishing and presentation of food to ensure
that food is prepared and presented in an acceptable manner
Investigate and resolve complaints regarding food quality and service
Maintain food and equipment inventories and keep inventory records
Schedule staff hours and assign duties
EDUCATION
MONTH YEAR
SOME COLLEGE, UNIVERSITY OF RIO GRANDE VALLEY
3.6 GPA (2 semesters)
JUNE 2014
HIGH SCHOOL DIPLOMA, ROWE HIGH SCHOOL
3.3 GPA
2
SKILLS
• Customer service
• Sales and Marketing
• Problem Solving and Decision Making
• Quality Control Analysis
• Administrative and Management
• Computers and Software
ACHIEVEMENTS
Hotel has gained in TripAdvisor from #8 to #2 in rank
Hotel is performing at 130% RevPAR index
Hotel has seen positive YOY RevPAR increase
Hotel has increased rating on Google and various OTAs
Hotel has achieved a Pride of Super 8 award. Awarded to top 10% hotels within the brand