16718 B arc e lo na D r.

Frie n dsw ood, T x 7 7546

832-9 96-3 794

Ken dell3 1387@ gm ail. c o m

Ken dell J . D ic k e rs o n

Obje ctiv e

To b e e m plo ye d w it h a c o m pan y t h at p ro vid es m e w it h o ppo rtu nit ie s a n d c h all e n ge s, p artic u la rly i n a n

are a t h at w ill e n ab le m e t o u tiliz e m y e xp erie n ce a n d e n han ce m y s k ill s i n cre asin g p ro du ctiv it y a n d

gro w th i n a n o rg a n iz a tio n.

Work E xp erie n ce :
?Maggia n o ’s L it tle I t a ly
? M ay 2 017 – C urre n t

• Se n io r F O H M an age r/ M ark e tin g & C om munic a tio ns M an age r

• R esp o nsib le f o r m an agin g a h ig h v o lu m e, 6 m illio n d o lla r F u ll S e rv ic e r e sta u ra n t w it h a s ta ff o f

50+ h o urly e m plo ye es.

• Deve lo ped a n d C re ate d a n E n tir e W in e K n o w le d ge P ro gra m t h at h as s in gle h an ded ly c h an ge d

th e c u lt u re o f T h e R esta u ra n t. C re ate d a F u ll W in e a n d B eve ra ge T ra in in g P ro gra m . C re ate d A 6 0 S e co nd

Win e E xp ert p ro gra m f o r g u ests t o l e arn t a stin g n o te s, r e gio ns a n d g ra p es o f a ll o ur w in es.

? In cre ase d G uest C ounts a n d G uest R ete n tio n w it h t h e r e su lt b ein g I n cre ase d L iq u o r, B eer, W in e

Sa le s 1 % a b o ve y e ar o ve r y e ar f o r t h e l a st 2 y e ars .

• Red uce d l a b o r c o st b y 2 p o in ts w hile r e d ucin g s ta ff t u rn o ve r b y 7 0 % .

• R esp o nsib le f o r c re atin g a n d h o stin g F o od/ W in e T astin g e ve n ts i n a n d a ro und t h e a re a.

Partn erin g w it h l o ca l b re w erie s t o H ost D in ner a n d S p ir it P air in gs f o r o ve r 1 00 g u ests .

• I n C harg e o f M agg ia n o ’s C orp o ra te F a ce b o ok A cco unt. W it h D aily /W eekly P o stin gs t o i n cre ase

gu est c o unts a n d C arry o ut/ D eliv e ry S a le s.

? Ach ie ve d L e ve l 1 S o m melie r.

W ork E xp erie n ce :
?Hoo te rs O f A m eric a
? D ec 2 012 – J a n 2 0 16

• Assis ta n t G en era l M an age r.

• Resp o nsib le f o r B O H/H O H s c h ed uli n g p er w ee k.

• Estim ate f o od c o nsu m ptio n, p la ce o rd ers w it h s u pplie rs , a n d s c h ed ule d eli v e ry o f f r e sh f o od a n d

beve ra ge s.

• Reso lv e c u sto m er c o m pla in ts a b o ut f o od q ualit y o r s e rv ic e .

• Monit o r a ctio ns o f s ta ff a n d c u sto m ers t o e n su re t h at h ealt h a n d s a fe ty s ta n dard s a n d l i q uo r

re gu la tio ns a re o beye d .

• Main ta in b udge t a n d e m plo ye e r e co rd s, p re p are p ayro ll, a n d p ay b ills , o r m onit o r b o okke ep in g

re co rd s.

• Recru it , h ir e , a n d o ve rs e e t r a in in g f o r s ta ff .

W ork E xp erie n ce :
Bla ck E ye d P ea
Se p t 2 01 0- D ec 2 0 12

• Assis ta n t M an age r.

• Resp o nsib le f o r B O H/H O H s c h ed uli n g p er w ee k.

• Estim ate f o od c o nsu m ptio n, p la ce o rd ers w it h s u pplie rs , a n d s c h ed ule d eli v e ry o f f r e sh f o od a n d

beve ra ge s.

• Reso lv e c u sto m er c o m pla in ts a b o ut f o od q ualit y o r s e rv ic e .

• Monit o r a ctio ns o f s ta ff a n d c u sto m ers t o e n su re t h at h ealt h a n d s a fe ty s ta n dard s a n d l i q uo r

re gu la tio ns a re o beye d .

• Main ta in b udge t a n d e m plo ye e r e co rd s, p re p are p ayro ll, a n d p ay b ills , o r m onit o r b o okke ep in g

re co rd s.

Work E xp erie n ce :
Unit e d S ta te s N avy
? S e p t. 2 00 6- O ct. 2 009

• Sh ip S e rv ic e m an – U SS L a ke C ham pla in (C G -5 7)

• Su perv is o r, A cco un ts P aya b le , A cco unts R ece iv a b le a n d M ain ta in in g R eco rd s

• Gen era te d i n E xce ss o f $ 1 20 ,0 00 i n R eta il S a le s A nnually

• Resp o nsib le f o r a ll A sp ects o f S to re I n ve n to ry V alu ed a t $ 250,0 00

• Deliv e r I n ve n to ry t o /fr o m V ario us M il it a ry I n stilla tio ns v ia T ra cto r/ T ra il e r ( 3 6 /4 8 f t ) f o r P re &

Po st D ep lo ym en t.

So ft w are P ro fic ie n cy :
?Win do w s X P, M ic ro so ft E xce l, M ic ro so ft W ord , O utlo ok, I n te rn et E xp lo re r, V is ta ,

Ado be, P h o to sh o p, P o w erP o in t, O pen T ab le , D elp hi, A lo ha.

Aw ard s:
?Le tte rs o f C om men datio n A w ard , G ood C ond uct M eta l, N avy U nit C om men datio n M eta l,

Natio nal D efe n se M eta l, G lo bal W ar o n T e rro ris m S e rv ic e M eta l, G lo bal W ar o n T e rro ris m E xp ed it io nary

Meta l a n d 2 L e tte rs o f R eco m men datio n A w ard s

Refe re n ce s

Fu rn is h ed u po n R eq uest