KEVIN G. ARMANTROUT Chuluota, FL 32766 ? 317-441-0524 ? LinkedIn.comCOO | CEO Turnaround Expert ? Franchise System Specialist ? Start-Up / Growth AcceleratorHigh-impact 20+-year career, including making a strong mark with Ruth’s Chris. Proven track record of leading operational and cultural transformations, maximizing bottom-line savings, and driving profitability for domestic and international chains spanning fast-casual, specialty, and fine dining concepts. Stages historic comebacks in performance, employee engagement, and customer service. Passionate brand champion who dives deep to spur competitive advantage Influential leader who fosters a positive workplace culture that lifts team productivity and builds collaborative relationships. CAREER TRAJECTORY? President/COO | Dharma Southern Kitchen (Harp and Cork, LLC) | Orlando, FL | 2021 – 2022Selected for an ambitious role in the fresh casual segment—to challenge the status quo, drive future-focused strategies, establish a scalable business model, bring the vision of the founder to life on a larger stage, and deliver a unique customer experience. Delivered leadership to nurture a “Be Kind” culture of respect, productivity, and teamwork needed to push the envelope for this startup. Spearheaded strategic initiatives ranging from fundraising to asset management. Embraced challenge of quickly achieving profitability and attracting investors using crowdsource funding by streamlining of inefficient system, moving the company to operate in the black in 90 days.Built franchise system from the ground up by establishing a business model that can be easily replicated, modernizing POS to capture bottom line opportunities, and demonstrating demand for plant-based food.Drove continuous process improvement by establishing key performance indicators (KPIs) for operational efficiency, risk management, and customer service; secured buy-in for accountability from the top-down.Applied astute commercial acumen by negotiating favorable MDA and GPO programs through Foodbuy that reduced costs by 8%.Deployed industry-leading technology enabling real-time, data-driven decision-making for pivoting quickly to address issues and close gaps spanning the entire business. ? CEO | Lucy’s Retired Surfers Bar & Restaurant | New Orleans, LA | 2019 – 2020Brought on board to set strategic direction for establishing personnel, systems, and processes that maximize profits, while ensuring superior quality, employee engagement, and customer service delivery. Provided strategic planning while overseeing operations management and coaching the senior leadership team to hit ambitious goals and objectives.Answered the call to fuel business development by transforming subpar marketing campaigns into engaging digital experiences by sourcing a top-tier agency to elevate social media and online branding; increased sales by 14%.? Chief Operating Officer | ClusterTruck | Indianapolis, IN | 2017 – 2018 Recruited to direct the startup development and growth of a restaurant delivery operation with two locations, scaling the business to pave the way for aggressive expansion. Presented growth-focused business plan and early performance results aligning operational and construction investment with ROI. Partnered with vendors on volume discounts.Played a key role in securing $10M in Private Equity funding through the implementation of systems and processes while controlling costs that produced a positive cash flow in 4 months.Geared up to successfully open 6 new locations, recruiting/hiring 150 cross-functional personnel, including 12 executive-level direct reports, propelling revenue from $3M to $10M in 18 months. Slashed construction costs 10% to 20% via strategic bidding and reduced new site opening from 6 months to 3 months.? Chief Operating Officer | Another Broken Egg of America, Inc.| Miramar Beach, FL | 2014 – 2017Based on12 a year record of success at Ruth’s Chris, chosen for a new position with P&L responsibility for $70M restaurant franchise and providing the organizational leadership necessary to reorganize the company, leading the transformation from stagnant brand to industry leader. Managed 30 direct reports; steered 54 franchisee-owned restaurants.Engineered acquisition by private equity firm at 18X multiple after crafting and executing business plan that expanded chain’s presence into Indiana and Kentucky, catapulted brand to #2 in category growth and increased EBITDA to 18%.Introduced beverage marketing program that lifted per-store sales by $140K (3-14% increase on average). Stepped up to win back trust and fuel franchise growth by creating a franchise board, traveling to every location to meet with owners, and reduced opening costs by 10%.? Ruth’s Chris Steak House | Heathrow, FL; Sacramento, CA; New Orleans, LA | 2002 – 2014Franchise COO/ Corporate VP Franchise Operations Selected by the CEO to lead a $150M division, opening 12 franchise locations and traveling extensively (80% annually) to 55 locations and 15 franchise groups worldwide. Solidified position as 5-star restaurant by increasing top-line sales from $18M to $30M and growing staff from 300 to 550 over six years while reducing total food cost 3%.Opened brand’s most prominent, highest-grossing location ($11M in revenues) through flawless Instilled a culture of excellence by redefining the corporate vision, cultivating strong community relationships, and bridging gaps in communication between corporate and store management.Increased bottom line by leveraging buying power in food and beverage purchases, replacing fragmented purchasing with a reorganized, efficient purchasing program across locations.Deftly navigated Hurricane Katrina’s devastation by assembling a team to retrieve home office documents and commuter servers to keep the company going, ensuring no employee missed a paycheck, providing relocation to 83 displaced team members at other locations then bringing them back after restoration.Equipped franchisees with tools to achieve aggressive growth through the introduction of best-in-class training program with real-time access through Playlink and iPads.Earned stripes as District General Manager, growing the New Orleans market (where others had failed 10 times prior), increasing bottom line profits from -10% to 20% and revenues by 71% ($3.5M to $6M) in three years.CONSULTING? Nutrition Solutions, Tampa, FL (2020-2021), retained to function as COO tasked with spearheading operations and logistics.Reduced food cost and labor within the first 60 days of employment. Streamlined ordering process, implemented rebate, and purchasing program, and improved employee engagement, reducing turnover by 200%.? SERVUS! , Jasper, IN (2018-2019), after addressing food cost variance in the first 60 days, produced over 500M+ in savings by year-end 2018. EARLY CAREER? Managing Partner/President and Co-Founder, Acme Oyster House, New Orleans, LA (1995-1999), accelerating growth by opening four locations generating $1.5M+ per unit. ? Manager/General Manager, The Cheesecake Factory, Edina, MN (1999-2002), opened and grew two locations to $12M in three years with 98%+ efficiency rates. Achieved the fastest promotion to GM in company history (10 months vs. two to three years). EDUCATION, PROFESSIONAL AFFILIATIONS, & BOARD MEMBERSHIPSCoursework toward Bachelor of Science in Hotel, Restaurant, and Tourism Administration | Loyola University New OrleansLouisiana Restaurant Association Board Member, Vice PresidentTexas Restaurant Association, Super Bowl XLVI Host Committee,California Restaurant Association State Board Member, Founding Member of East Bay ChapterFlorida Restaurant Association State Board Member Vice President Ruth’s Chris Steak House, Franchise BoardPresident Another Broken Egg, Franchise Board