Leslie Lee Restaurant Management : Bartender : Fine Dining ServerHuntsville, TX | (936)581.7888 | lesliecherielee@yahoo.com |ProfileI am experienced in all facets of restaurant operations. My background is comprised of eleven years in the hospitality industry, including five years in a leadership capacity. I build effective teams, constructively provide feedback, foster lasting relationships, and promptly meet deadlines. I move my teams forward by being a friendly and engaging team player while inspiring great customer service and satisfaction from my constituents. My goal is to find a position that combines my life- long passion for food and beverage with my ability to educate associates in the art of upselling and genuine hospitality.Experienceasst restaurant manager | Watercolor inn, Fl | 5/2019 – 4/2020Train, and coach over 30 staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.Reduced cost through controls on overtime, operational efficiencies, and reduced waste, and upsell training. Creating a seasonal featured beverage program. asst restaurant manager | The Omni Homestsead, va | 3/2015 – 5/2019Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively in all positions through multiple outlets. Assisted chefs with BOH operationsAdministrative duties – scheduling, guest recovery, pay roll, weekly forecasting Successfully redesigned existing inventory system, ordering and wine storage practices, decreasing food waste and theft and increasing net profits.EducationAssociate of science in Culinary arts w/ Food & beverage concentration | feb 2013 | johnson & wales university, Providence rhode IslandBachelor of science in restaurant management | currently enrolled Skills & AbilitiesAccounting & BudgetingProficient with POS systemsExcellent interpersonal and communication skillsPoised under pressureForbes trained Event planning & execution Fine dining service & bar knowledgeExperienced in most restaurant positionsFun and energeticPassionate about the industry ReferencesMelanie Ice | former colleague & Bar mentor | (724)987.0325David Perry | former co-worker (HR Director) | (412)418.3440Asia Surmon | former associate under my leadership | (267)349.8145Antuan Askew | Former Supervisor | (903)315.8654
