(Lisa) Anna Sanderlinanna.sanderlin@yahoo.comProfessional SummaryGoal-oriented General Manager/Facilities Manager experienced with ensuring optimal client/guest experiences through diligent oversight of all services and the staff providing such services. Identify and resolve staff conflicts, order necessary supplies and schedule essential services. Dedicated to remaining assertive, responsive and meticulous while ensuring effective operations.Core QualificationsPlanning/Direction/Management of Maintenance/Repair/Construction.Manage/Train/Coach Civilian/Government/Contract employeesResponsible for large Operating Budget F&B/Construction/OperationsMaintained security and confidentiality of all personnel/facilityProblem solving Maintenance/Construction/PersonnelExperience with Union and EEO codes and regulationsCorrectional Health Administration DegreeMedical Billing & Coding DegreeExperienceOctober 2017–CurrentGeneral/Facility Manager• Little Hospitality Group • Kitchen 919set operating goals and objectives assess staffing requirements and recruit staff when neededtrain and coach staffprepare and implement standard operating proceduresmanage staff performance in accordance with established standards and proceduresensure staff know and adhere to established codes of practiceorganize and monitor staff schedulesmaintain employee recordsco-ordinate restaurant operations during each shiftmonitor adherence to health, safety and hygiene standards in kitchen and restaurantkeep records of health and safety practicesensure compliance with restaurant security proceduresensure alcohol regulations are adhered toMarch 2016–October 2017Facilities Manager• CBRE • SiemensResponsible for 25 nuclear pharmaceutical facilitiesOver sight for and coordination of all facility maintenance schedules. Negotiated all contracts and service requirements on all equipment, walls, flooring, electrical, plumbing, nuclear lineal accelerators, HEPA filter and vacuum systems, waste removal and particulate measurements. Supervised all renovations and new construction including budgets, contractors and vendors.Worked in client provided office in a contact center environment and at times worked from home or remotely during site visits. Assist with the development of corporate facilities budget and manage expenditures accordingly.July 2015–March 2016Inside Sales• Administrative • O’Brien EquipmentInside Sales of Cooling Towers, water systems, air systems and vacuum systems. EducationLane Community College, Eugene OregonReferences and salary requirementsUpon request3228 North BroadwayKnoxville, TN 37917865-200-3968