Little Elm, TX 75068 | (346) 763-0023 | marcus.d.taylor79@gmail.com OPERATIONS PROFESSIONAL A seasoned leader with a record of championing innovation, increasing productivity, and growing profits. Passionate but practical change driver leveraging a diverse background in supply chain management, business analysis, and business development to achieve business transformation. Adept strategically and tactically at executing strategy, coordinating processes, and implementing improvements to reduce waste, maximizing product quality, decreasing costs, and meeting other critical organizational objectives. Leverage backward-planning mentality to visualize and plan with result in mind, noting SWOT, determining obstacles, and identifying solutions to prevent those issues. Core competencies: Change Management ? Supply & Logistics ? Project Management ? Inventory Control ? Contract Management Lean Processes ? Procurement ? Vendor Oversight ? Materials Management ? Business Analysis ? Leadership Development ? Marketing and Advertisement ? Process Flow Development ? Knowledge Management PROFESSIONAL EXPERIENCE Training and Development Manager | U.S. ARMY RESERVE | Charleston, WV 2020 – 2021 Manage a program of instruction curriculum and information needed to determine funding, workforce, land, ranges, simulations, automation, facilities, classrooms, and other resources. Manage the current Knowledge management practices, analyze the KM program’s effectiveness, and design a training module. Maintains ARPRINT training support materials; prepares materials for advising the unit commander on military education requirements, in charge of recruitment, marketing, internal position advertisement, and manages school applications. Serves as subject matter expert of facilitation and Instructions. Specialized experience includes leadership and direction in defining and managing HR policies and accountability activities; planning, and implementing; and experience in maintaining up to date brigade policies and procedures.640080766521
Created Courses Catalog for 25 courses taught throughout 1st brigade’s footprint.Received a Meritorious Service Medal (MSM) and Army Commendation Medal for outstanding skills, expert contribution to the brigade, division, and training command for creating training products used throughout the command.Earned invitation to participate in Army assessment of supply school curriculum as a subject matter expert. | U.S. ARMY RESERVE | Fort Lee, VA 2018 – 2020 Manage unit supply curriculum and instructional staff, including delivering instruction, preparing training schedules, and administering exams. Maintain accountability of all supplies/inventory valued at $5K or less, including clothing, computers, and A/V equipment. Facilitated group discussions on the operational environment, physical security, threat assessment, and operational security. Served as the primary recruiter for Army instructors in Texas, Virginia, California, Kentucky, and Puerto Rico. Responsible for marketing promotions and advertisement. Monitor, mentor, and assess assistant instructors. Led 18 Instructors as the School’s NCOIC for 92 Series MOS and trained 2,000+ soldiers in supply and logistics.Received a Meritorious Service Medal (MSM) for exemplary services as the Site Lead and Senior facilitator. CASCOM filmed and recognized facilitation style as a subject matter expert on leadership instruction.Financial Service Representative | MASS MUTUAL | Houston, TX 2018 Conducted detailed needs assessments to determine clients’ financial goals. Promoted/sold products and services and digitally marketing and advertisement accordingly. Campus Business Operations Manager | KIPP, INC. | Houston, TX 2017 – 2018 Governed campus facilities spanning school and food service operations, student transportation, safety, security, maintenance, grounds and custodial services, technology, and fixed assets. Supported organizational growth, overseeing construction projects, repairs, and renovations. Controlled campus budget, conducted regular audits, verified payroll, devised work schedules, and provided staff training. Reduced costs by suggesting specialty lighting for specific areas of the campus in place of a more expensive security system and recommending an affordable camera surveillance system.Saved 4% of the budget by hiring an outsourced vendor, instead of multiple larger companies, to complete minor maintenance in anticipation of early school opening. Operations Manager | THE HOME DEPOT | Houston, TX 2015 – 2017 Led full scope of business operations, marketing merchandising, advertisement, spanning strategic planning, sales, customer service, quality control, regulatory compliance, and HR activities, including interviewing, hiring, training, performance management, and employee relations. Specialized experience includes leadership and direction in defining and managing HR policies and accountability activities; planning, implementing, and evaluating HR programs; and experience in maintaining up to date store and warehouse policies and procedures. Oversaw team of 160+. Aligned, mobilized, and motivated the team to post an inventory of 0.9%. Boosted freight productivity by 18% in four months and increased sales comped by 28.3%. Achieved a 25% increase in productivity of back-end operations. Drove department profitability from $5,400 to $6,500 in one quarter by retraining staff to complete buyback and returns to vendors for defective or damaged items. PROFESSIONAL EXPERIENCE (CONTINUED) Supply Chain Manager | STORK TECHNICAL SERVICES | Houston, TX 2014 – 2014 Oversaw supply chain operations for 70K SF oil & gas distribution center, coordinating procurement, maintenance, inventory control, and logistics activities. Partnered with procurement, project management, and QA departments to identify and qualify new suppliers. Ensure appropriate recycling, reuse, or disposal of products through product take-back and reverse logistics programs. Reduced purchase order errors by 10% by negotiating prices/terms with suppliers, vendors, and freight forwarders. Increased on-time arrivals and ensured vehicles were utilized properly by tracking mileage and reviewing routes to select more direct paths. Implemented new/improved supply chain processes; improved bin storage system to decrease time field teams spent locating items and identified stored waste that was not required for current projects. Analyzed inventories to identify methods to increase inventory turns, reduce waste, and optimize customer service. Supply and Procurement Manager | U.S. ARMY | Houston, TX 2001 – 2013 Directed operations for warehouse fulfilling government contracts for 9,000+ U.S. residents in Iraq and Texas. Managed facilities, submitted work orders, purchase orders and coordinated repairs. Oversaw storage and control of $45M in supplies and equipment. Manages the Life Cycle of material and cost reimbursement within LOGCAP and contracts over 1.2B guided by using the Federal Acquisition Regulations.Reduced hotel footprint of 3,400 service members staying in hotels throughout TX during battle drill and improved efficiency of creating invoices and payments for establishments by 85% by assessing critical values of funds spent. Developed Lean methods to reduce waste, improve total asset management, enhance fuel change management, and increase system performance. ? Maintained 100% accuracy in inventory management. ? Redistributed $16M in excess equipment throughout the command and oversaw the disposal of redundant equipment once operational needs were met. ? Analyzed fuel consumption of 400+ vehicles to develop a fuel consumption track based on fuel consumption rate while idle and in use, minimizing the cost of road operations during emergencies $78K. Created and implemented a program to deliver safety training to 500+ personnel, leading to reduced safety violations from 10% to less than 2%. Established an effective parts library system to streamline and categorize technical manuals based on areas of responsibility and expiration dates, providing leaders and peers improved access to parts and technical manuals. Boosted drivers’ training 70% in one year by developing a process that allowed partial training broken down into several 5-hour sessions monthly and suggested using the train-the-trainer method to certify more experienced trainers. Additional experience: Director of Fleet, B2B Sales, and Internet & Business Development | RED MCCOMBS FORD | San Antonio, TX Parts and Production Controller / Materials Manager | TEXAS ARMY NATIONAL GUARD | San Antonio, TX Advertisement and Web Development/ Graphic Designs | US ARMY & US ARMY RESERVE | USACREDENTIALS EDUCATION: Executive MBA | PRAIRIE VIEW A&M UNIVERSITY | Prairie View, TX 2017 Prai | UNIVERSITY OF PHOENIX | Tempe, AZ 2014 CERTIFICATION: Demonstrated Senior Logistics Certification | SOCIETY OF LOGISTICS EXPERTS (SOLE) RECOGNITION: Honorable Order of Saint Martin | US ARMY ASSOCIATION OF QUARTERMASTER TRAINING: Senior Leadership Course, Supply & Logistics | ARMY LOGISTICS UNIVERSITY TECHNICAL: SCM, SAP (GCSS-A), Ariba, Oracle, MS Office (Word, Excel, Outlook, Access, PowerPoint, Project, Publisher, Visio, SharePoint, Teams), Green Belt Six Sigma, Adobe (Illustrator, InDesign, Photoshop, Acrobat DC, Auditions, Premier Pro), AutoCAD, ADP, PeopleSoft, various CRM & ERP tools IN PURSUIT:PMP & Black Belt Six Sigma