M ?ELV IN
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2006 4 2n d A ve T usc a lo osa , A la b am a 3 5401 | 2 05-7 22-4 922 | m dboyd 1@ crim so n .u a.e d u
BU SIN ESS L E A D ER SH IP | G EN ER AL M AN AGEM EN T | R EST A U RAN T M AN AGEM EN T
SU M M AR Y Q UALIF IC A TIO NS
Astute Restaurant Management Professional ? ?offering 9+ years of restaurant management, talent acquisition,
strategic planning, and customer service. Meticulous, systematic, and highly experienced with strong management and
relationship-building abilities.
CO RE C O M PET EN CIE S
? Strategic Planning & Leadership
? Restaurant Management
? Customer Service Management
? Talent Acquisition Management ? Talent Acquisition Management
? Database Management
? Project Management
? Inventory Management ? Conflict Management
? Market Analysis
? Operations Management
? Quality Assurance
PR O FE SSIO NAL E X PER IE N CE
SE N IO R S E R VIC E M AN AGER ,
? ?Sa lt g ra ss S te a k h ou se
?�� ? B ir m in gh am , A L
M ay 2 018– P re se n t.
? Beca m e i n str u m en ta l i n i m pro vin g o n board in g a n d o p era tio n al p ro ce sse s b y 6 0 % t h ro u gh i n te n tio n al
re cru it m en t, t r a in in g, a n d s ta ff d ev elo p m en t p ra ctic e s.
? Pro vid es d ir e ct l e a d ers h ip i n c u lt iv atin g a w ork c u lt u re r o ote d i n p osit iv it y a n d p ro d uctiv it y r e su lt in g i n a l o w
tu rn over r a te a m on g e m plo yee s.
? Serv es a s a c a ta ly st f o r d ev elo p in g a n d i m ple m en tin g s a le s p la n s t o i n cre a se p ro fit m arg in s a n d m eet
esta b li s h ed s a le s g o als .
? Gen era te s h ig h t r a ffic a n d c u sto m er i n te re st b y t r a in in g s ta ff m em bers t o b e c u sto m er c e n tr ic i n cre a sin g
overa ll c u sto m er s a tis fa ctio n .
GEN ER AL M AN AGER , B ra ss T ap
?�� ?Tusc a lo o sa , A L
? F eb ru ary 2 017- M ay 2 018
? Hea d ed a ll t a le n t a cq u is it io n a n d H R r e cru it in g p ro ce sse s p la cin g 4 0+ i n te rn al a n d e xte rn al p la ce m en ts t o m eet
co m pan y s ta ffin g r e q u ir e m en ts .
? Ste ere d c o m pan y t o w ard s g ro w th a n d s c a la b ili t y b y c re a tin g a c o m pre h en siv e b u d get t h at f o cu se d o n
maxim iz in g m ark etin g a n d t a le n t a cq u is it io n i n it ia tiv es.
? Eli m in ate d a n y r is k o f c o rp ora te c o m pli a n ce v io la tio n s b y c re a tin g t h oro u gh o p era tio n al g u id eli n es f o r s h rin k
an d i n ven to ry p ro ce sse s e n su rin g w asta g e o f p ro d ucts a re s ig n if ic a n tly r e d uce d .
? Serv ed a s t h e d ir e ct l e a d er f o r i m ple m en tin g b u sin ess p la n s t h at g et r e su lt s b oth f in an cia lly a n d o p era tio n ally ,
su cce ssfu lly s e cu rin g t h e c o m pan y f o r l o n g-t e rm e co n om ic g ro w th .
ASSIS T A N T F O OD A N D B EV ER AGE D IR ECT O R, N orth R iv er Y ach t C lu b
?�� ? T usc a lo osa , A L
Se p te m ber 2 011- M arc h 2 017
? Overs a w a ll i n ven to ry a n d p ro d uct m an ag em en t f u n ctio n s r e g ard in g b ev era g e p ro d ucts . W as a k ey d ecis io n
mak er i n d ev elo p in g b ev era g e p ric e s b ase d o n t h e s u p ply a n d d em an d o f i n ven to ry .
? Esta b li s h ed s tr o n g v en dor m an ag em en t p ra ctic e s b y b u ild in g p ro fe ssio n al r e la tio n sh ip s w it h v en dors r e su lt in g
in e a sie r n eg o tia tin g o p portu n it ie s r e g ard in g p ric e s.
? Dir e cte d a n d c o ord in ate d s e v era l k ey b u sin ess a d m in is tr a tio n f u n ctio n s i n clu d in g s e ttin g s c h ed ule s, p ro vid e
dir e ct t r a in in g, a n d e sta b li s h ed o p era tio n al g u id eli n es f o r s ta ff m em bers .
? Perfo rm ed r o u tin e s a fe ty c h eck s f o r a ll p re p ara tio n a n d s to ra g e e q u ip m en t e n su rin g r is k o f i n ju rie s o r s a fe ty
vio la tio n s a re s ig n if ic a n tly m in im iz e d .
ED UCA TIO N
?Hote l, M ote l, a n d R esta u ra n t M an ag em en t 2 014-2 017
U niv ers ity o f A la b am a, T usc alo osa , A L
CE R TIF IC A TIO NS
?Pro fe ssio n al B arte n din g S ch ools o f A m eric a
C ertif ie d B arte n der i n A tla n ta , G eo rg ia S ep te m ber 2 014
CO M PU TER S K IL L S/T ECH NIC A L S K IL LS
?Mic ro so ft O ffic e ( W ord , E xce l, P ow erP oin t, O utlo ok) C om pute r T ra in in g C ertif ic a te