MICHAEL CORBELL 548 Peterson Ln., Lakeway, TX 78734 • (614) 390-9093 • tex8491@gmail.com PROFESSIONAL SUMMARY Cross-Geographical & Cultural Team Integration | Strategic Business Unit Development & Execution Savvy Operations Leader with an enduring reputation for delivering inventive business strategies and client focused solutions that improve margins. Acknowledged for transforming operation systems profitably and productively. Extensive experience building profitable divisions, growth business lines and streamlined operations. Assemble top-tier talent to create high performing cultures that consistently achieve in various markets. Strategic Business planning and Execution Integrated Front, Middle and Back Office Operations High Productivity with Collaborative Approachability Complex Change Management Fiscal Accountability and P&L Management Mergers, Acquisition and System Integration Risk Management and Performance Metrics Cross-Cultural Talent Training and Development SKILLS Strategic planning and implementation Operational oversight Performance monitoring Cost control and budgeting Continuous improvements Executive program management Policy and procedure development Team building and leadership Goal attainment Inventory management Budget administration Stakeholder relations Budgeting Coaching and mentoring Relationship building Business development Verbal and written communication Exceptional interpersonal communication Timeline management Recruitment Staff training/development Organized Customer service-oriented Deadline-oriented Customer serviceHuman resources managementConflict resolutionProject development Operations Management Consistently meet goals Teamwork and collaboration • Effective leader Conflict resolution • Budget development Human resources management WORK HISTORY Director Of Operations Andrettis Indoor Karting And Games – Orlando, Florida 06/2018 – 05/2020 Developed new process-ease of engagement for both management and hourly teams. Orchestrated successful opening of newest location AIKG San Antonio. Most successful to date. Researched and updated all required materials needed for opening. Obtained documents, clearances, certificates and licenses from local, state and federal agencies for new locations. Worked directly with all corporate departments, improving all processes through-out the organization to better streamline future growth. Developed budgeting and financial P&L for Brand. Partnered with Chief Operating Officer with daily operational functions. Senior Regional Operations Director Dave And Busters – Dallas, Texas 06/1991-1993 Manager1993-1994 AGM1994-1996 GM1996-1999 Regional Operations Manager1999-2006 Regional Operations Director2006-2018 Sr. Operations Director 06/1991 – 06/2018 Achieved Top Box results including Executive of Year multiple times. Responsible for multiple platform system wide operational roll outs. Acquired and developed hire performing teams that fed the fast-growing Brand needs. Partnered directly at WHQ departments to achieve high end results in region and Brand. • Partnered Chief Operating Officer with daily operational functions and specialty projects. Supervised over 50 new location launches. Regions vary in location to include North East, South East, Texas, South West and Mid Atlantic. Minimum of 50,000sqft. Facilities, approximately 4000 hourly employees and 250 managers. $150 million revenue. Formal and casual dining, bar, multiple event space, large gamming and amusement areas. Supervision of new location site selection, construction, build to specification and within budget, interface with construction and architecture company during buildout, obtaining proper permits, acquisition and management of vendors. Overseeing special event sales of 25% of revenue. Hiring, training and interfacing with corporate and regional sales managers. Involved with store level POP (point of product) marketing. Helped to design, implement and maintain Plan-a-gram in all retail and redemption areas. Setup/planned dining and bar to be cohesive with product placement for the brand image while building sales. –Participated in market pricing strategy for each region. Using metrics, market research for each location as well as regionally around the country.Instrumental in growing brand. Setting in place team by onboarding, training and mentoring. Working with and through each team to implement current on boarding strategies as well as training procedures and material. Consistently working cohesively with HR and IT to stay current with trends in technologies and systems. I created a comprehensive KPI used by company bi-yearly for both management and hourly team members.Partnered with corporate marketing department, regional marketing managers and individual stores marketing department and management to create and implement marketing intiatives. Working with corporate finance department to create and analyze budget, reports and ongoing analytics to drive desired results. Using POS, Excel and other internal systems. Implemented store driven initiatives to create a sales-driven mind set at ground level. Consistently ran top sales growth year to year. Developed and presented presentations including but not limited to, Balanced Score Card (people, sales, guest and profits) to senior executives including, Owner, CEO, CFO, COO and Board members as well as Acquisition companies. Have been a leader in POS, time management and inventory systems development and rollout company wide. Instrumental in procurement and implementation of new systems. Company consists of approximately 18,000 employees, $1.2 billion revenue, both private and public during my tenure. 130 individual units in 12 regions, LBE (location based entertainment) food and beverage venue.
