Monique Butler
1 6506 W ax M allo w D r, H ousto n T X 7 7095
8 32.7 05.0 725
M rs .M o.B utle r@ gm ail. c o m
Oper ations and Sales Pr ofessional
Willing t o reloc ate t o FL , GA
I f u nctio n a t a h ig h l e ve l o f i n te grit y a n d p ro fe ssio nalis m
i n f a st p ace d e n vir o nm en ts . S tr e n gth a n d a gilit y
i n d eve lo pin g d iv e rs e t e am s a n d t e am -b uild in g t h ro ugh
a ctiv e l is te n in g a n d c o ntin ual m en to rin g a n d
t ra in in g. W elc o m e c h alle n gin g p ro je cts c re ativ e ly ,
u sin g a n aly sis , r e se arc h a n d c o m munic a tio n.
E duc ation
F a sh io n I n stit u te o f T e ch no lo gy
B ro w ard C om munit y
C olle ge
A sso cia te o f A rts
F a sh io n M erc h an dis in g
C ertif ie d
C ulin ary A rts
Experience
2 019-2 020
Cus tomer De velopmen t Specialis t
G ord o n F o od S e rv ic e s,
H ousto n, T X
C usto m er f a cin g b usin ess t o b usin ess o uts id e s a le s
p o sit io n. P ro m otin g t h e c o m pan y’s p ro ducts .
B uild in g r e la tio nsh ip s w it h n ew a n d e xis tin g a cco unts .
C usto m er s e rv ic e a n d p ro ductio n d riv e n . A ch ie ve d
b o nus l e ve l t h e f ir s t 9 0 d ays o f e m plo ym en t. O nbo ard ed
5 n ew a cco unts i n t h e f ir s t 6 w eeks o f n ew
t e rrit o ry .
2 014-2 019
Dir ect or of Oper ations
S p o rts O ne & C lu b O ne,
C harlo tt e , N C
R esta u ra n t N ig h t C lu b E ve n t V en ue-F in an cia l m an age m en t
i n cre asin g s a le s 2 5% y e ar o ve r y e ar i n t h e f ir s t
6 0 d ays. I d en tif y in g p ro ce sse s a n d t e am b u ild in g
o ppo rtu nit ie s t o i n cre ase s a le s a n d m an age t h e
b udge t. I m ple m en tin g d aily m eetin gs f o r F O H a n d B O H
s ta ff a lo ng w it h w eekly m eetin g w it h a ll
m an age m en t t o r e vie w , d is c u ss a n d i m ple m en t e va lu atio ns
a n d t ra in in g o ppo rtu nit ie s. C re atin g
e xc e p tio nal c u sto m er s e rv ic e r e vie w s a n d s u pers e d in g
y e ar o ve r y e ar p la n , a lo ng w it h a c re ativ e a n d
e m pow ere d w ork in g c u lt u re . C olla b o ra tin g w it h t h e
C hef a n d O w ner t o p ro duce m en us w it h in t h e
b udge t f o r t h e o rg a n iz a tio n. P ro je ct m an agin g t h e
o pen in g o f C lu b O ne. V en do r m an age m en t, b udge t
a n d h ir in g n ew t e am f o r o pen in g. M onit o rin g a ll c o st
o f g o ods s o ld a n d c o m ply in g w it h b udge t
g u id elin es. M an agin g 8 m an age rs a n d 8 M a n nually i n
t o p l in e s a le s.
2 011-2 014
Gener al Manag er
T rio o n t h e B ay,
M ia m i, F L
R esta u ra n t N ig h t C lu b E ve n t V en ue-O ve rs e ein g t h e o pera tio ns o f a f u ll- s e rv ic e r e sta u ra n t a n d n ig h tc lu b.
T h is p o sit io n e d uca te d m e i n e ve n t b udge t m an age m en t,
s a le s a n d p ro m otio ns. H ostin g e ve n ts u pw ard s
o f 5 00 p eo ple i n a f o rm al s it d ow n t o S o cia l M ed ia
E ve n ts b y T e le m undo, a n d n ig h tc lu b e ve n t w it h o ve r
1 500 p eo ple i n a tt e n dan ce . U lt im ate ly l e ad in g m e t o
t h e G en era l M an age m en t p o sit io n w here I r e d uce d
o pera tin g e xp en se s, i n cre asin g t h e b o tt o m l in e 5 00K
i n t h e f ir s t y e ar. T h is w as a $ 3M o pera tio n. C re ate d
t h e s ta n dard o pera tin g p ro ce d ure s f o r t h e F O H a n d
B O H a lo ng w it h t h e n ew e m plo ye e p ack a ge .
2 010-2 015
E v en t Sales Coor dinator
L M NT,
M ia m i, F L
A rt G alle ry E ve n t V en ue-C usto m er f a cin g a n d p ho ne
s a le s. R esp o nsib ilit ie s i n clu ded c u sto m er i n quir ie s,
v is it t o urs , m en u m an age m en t a n d c re atio n a n d c re ativ e
s o lu tio ns. W ork e d c lo se ly w it h m an age m en t
a n d c u lin ary t e am s t o s e ll p ack a ge s.
2 007-2 010
R egional Manag er
E rra n d S o lu tio ns,
C hic a go , I L
R em ote a n d o n-s it e m an age m en t o f t h e N orth E a st ( N Y
N J) a n d t h e N orth W est ( C A ) & M ia m i t e rrit o rie s.
T e n l o ca tio ns i n f o ur s ta te s. M an agin g c lie n t r e la tio ns
w it h C -L e ve l e xe cu tiv e s, s p ecia liz in g i n t h e
d is c e rn in g, h ig h n et w orth , h ig h r is k a cco unts . B uild in g
c o ncie rg e t e am s t h at a re e m pow ere d t o p erfo rm ,
c re ate a n d s u ppo rt t h eir n etw ork o f c u sto m ers . D eve lo ped
s e cu rit y p ro to co ls f o r g if t c a rd s a le s t h at a re
s till u se d t o day, a lo ng w it h a “ c o ncie rg e h ir in g q uestio ner”
w hic h i d en tif ie s a g o od f it f o r t h e c o ncie rg e
p o sit io n w it h 8 5% s u cce ss.
2 004-2 007
Dis trict Manag er
C ars d ir e ct.c o m ,
L o s A nge le s, C A
E -C om merc e o nlin e m ark e tin g s a le s a n d s u bprim e l e ad s
t o a u to d eale rs . O rig in ally s ta rte d w it h t h e N Y
t r i- s ta te a re a t h en t ra n sfe rre d t o S o uth F lo rid a.
A ch ie ve d o r e xc e le d g o als 9 0% o f t h e y e ar. G ra ss
r o ots
m ark e tin g, p ho ne p rin t w eb a n d c o ld c a ll v is it s .
2 004-2 007
Gener al Sales Manag er
C u rr y C h evro le t,
S ca rs d ale , N Y
R evie w and analy ze sales da ta de velop g oals for the
t eam. Conduct ed daily meetings with sales
s ta ff t o r evie w; wher e we ar e no w, wher e we ar e going
and ho w do w e get ther e! Developed
plans t o acquir e new cus tomer s or clien ts through
dir ect sales t echniques, business t o business
or f ollo wing up with pot ential cus tomer s. W ork with
v endor s, bank s and manuf acturer to
under stand pur chasing tr ends with finance and pr oducts.