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Morgan Gant
Carrollton, TX | (361) 228-0135 ? gantmorgan@gmail.com
? 8+ years of experience in training and development for global enterprises with success promoting high-performing associates
to leadership positions. Able to influence change by building rapport and gaining buy-in from divisional leadership teams.
? Talent for using process improvement techniques and execution through use of learning development methods. Capable of
developing a framework for training and coaching strategies to improve staff’s technical and soft skills.
? Demonstrated success in delivering high-impact content to align multi-site enterprises on best practices, updated processes,
systems, and procedures. Effective communicator who ensures staff readiness, company compliance, and comprehension.
Areas of Expertise
? Curriculum Development
? Process Improvement
? Virtual/E-Learning
? Program Management
? Staff Training & Orientations
? Regulatory Compliance/Audits
? Learning Management Systems
? Policy & Procedure Development
? Performance Management
? Corrective Action Planning
? Turnover Reduction
? Leadership Development
P R O F E S S I O N A L E X P E R I E N C E
Walmart, Inc. ? Various Locations ? 2013 – Present
Operations Manager – Neighborhood Market ? McKinney, TX ? 2019 – Present
Lead and direct a central team of 130 individuals and manage ~$8M in inventory. Train cross-functional teams to improve processes,
achieve financial and operational excellence, and deliver superior returns for assigned functions. Influence accountability to plan,
execute, and achieve objectives aligned with company strategy for growth and profit. Recruit, select, hire, and train new associates.
Review store financials and monthly P&L to identify areas impacting store profitability; recommend corrective action plans.
Key Achievements:
• Reduced turnover by determining workflow and operations efficiency and implementing methods for maximum people
engagement and utilization.
• Promoted 3 associates to salaried positions and 5 to hourly supervisor positions.
• Catapulted the Online Grocery Department to top position in region by recommending methods for improving productivity and
reducing time/effort waste; department currently averages 200 orders per day.
• Minimized shrink to .8% by monitoring personnel’s adherence to inventory procedures, product handling guidelines, and cash
control policies or procedures to mitigate loss.
• Reduced turnover YTD by 40% by developing associates, holding staff to a high standard of accountability, and leading by example.
• Adapted to seasonal changes and fluctuating store demographics to positively impact sales and end FY21 with 30% sales growth.
Standards Manager, Training – Academy Store ? Dallas, TX ? 2016 – 2019
Ran weekly audits at Walmart Supercenters selected as training stores. Communicated with multiple stores’ leadership to record
progress toward meeting established Walmart standards. Created PowerPoint presentations to outline audit results to Market team.
Assessed and resolved content discrepancies in audit and training content in collaboration with multiple Walmart teams.
Key Achievements:
• Aligned 200 academy stores on processes and best practices by creating a weekly newsletter and improving overall interface.
• Improved audit speed and completion; reduced overall operations downtime by sourcing different platform (QuickBase) on
which to conduct company-wide audits.
Morgan Gant
Carrollton, TX | (361) 228-0135 ? gantmorgan@gmail.com
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Standards Manager, Training – Academy Store (continued):
• Selected to update and write portion of audit that included partnering with The One Best Way Team to keep content updated.
• Trained store management teams while concurrently conducting audits.
Field Project Supervisor ? Texas & Louisiana ? 2013 – 2016
Oversaw and monitored completion of remodels, new store openings, relocations, expansions, and special projects for Walmart
Supercenters and Sam’s Club locations. Supervised salaried supervisors and led nights shifts. Planned projects, defined scopes,
communicated expectations, and coordinated schedules to remain within completion dates. Leveraged strong technical acumen to
install and troubleshoot point of sale (POS) equipment, computers, and printers.
Key Achievements:
• Managed and allocated large budgets and financial plans for projects ranging from $5K to $6M; consistently remained in budget.
• Assigned to train temporary associates on Walmart planograms and appropriate store setup.
• Met or exceeded expectations by delivering against all project requirements within budgets and timeframes.
• Delivered full-cycle training programs to 25+ temporary associates for each project.
• Accelerated store sales during special projects through strategic logistics management, equipment/fixture delivery, merchandise
setup and Bill of Lading (BOL) paperwork.
• Endorsed advancement opportunities in department by motivating staff members to research and pursue internal promotions.
Assistant Store Manager/Trainer ? Katy, TX ? 2012 – 2013
Controlled over $10M in inventory and handled the inventory management system. Managed store daily P&L of ~$300K with direct
accountability for human resources support, including hiring, promoting, evaluations, training, and disciplinary duties. Addressed and
rapidly resolved customer conflicts to ensure satisfaction and loyalty. Implemented company-wide programs to reduce shrink. Placed
products according to planograms to maintain exceptional presentation and store aesthetic.
Key Achievements:
• Directly managed 300+ associates and promoted 4 to hourly supervisor positions in a role requiring extensive adaptability and
tough decision-making.
• Reduced inventory by $2M after implementing improvements to daily processes.
E D U C A T I O N & C ER T I F I C A T I O N S
MBA, Information Technology Concentration, In Progress
American Public University – Expected Graduation, 2022
BBA, International Business, 2012
Texas A&M University
Delta Mu Delta – International Honor Society for Business • Who’s Who Among American Colleges & Universities
OSHA Certified
T E C H N I C A L S K I L L S
Office 365 • SharePoint • SAP • Tableau • Zoom
POS Systems • BOX • QuickBase • Workday