P A U L N . K O R N F E I N D I I I M C M, C C E, C C M
M e n a s h a , W I 5 4 9 5 2 | p k o r n f e i n d . m c m @ g m a i l . c o m | L i n k e d I n : P a u l K o r n f e i n d | 7 0 8 . 7 9 0 . 0 5 3 8
GE N E R A L MA N A G E R/ C O O
One of twenty-three Certified Master Club Managers (MCM) worldwide focused on team building, membership growth, and
operational efficiencies. Highly visible, interactive with members, guests, and staff with a talent for building cohesive teams that
deliver a positive club experience and enriched environment. Strong understanding of all aspects of the operation specializing in
strategic planning and capital projects management.
AREAS OF EX P E R T I S E
? Club Management ? Leadership, Mentoring & Coaching ? Capital Projects
? Food & Beverage Operations ? Team Building & Motivation ? Budgets & Forecasting
? Menu Planning ? Performance Management ? Cost & Inventory Controls
? Golf Operations / Pool Operations ? Conflict Resolution ? Goal Setting
? Membership Development ? Strategic Planning & Development ? Networking & Social Media
EX P E R I E NCE & HIGH L I G H T S
NORTH SHORE GOLF CLUB, Menasha, WI | www.nsgolfclub.com April 2018?May 2020
Annual Revenue: $3.3M | Food & Beverage Revenue $1.1M | Membership: 265 families
Leadership and Operational Excellence
? Eliminated $200K+ in waste and over-spending from the operational budget by streamlining processes and establishing air-
tight effective internal controls.
? Developed various membership incentives and promotions while restructuring the tiered membership categories. These efforts
generated an increase of 16.2% new membership growth.
? Actively established strong community relations that secured three new golf outings and ten major events generating
$156K in additional revenues.
? Restructured the NSGC corporate by-laws creating relevant enhancements, thus increasing comprehension,
operational efficiencies, and club governance standards.
? Conducted high-impact daily training sessions with the front and heart of house staff to exceed standards of excellence.
? Rebuilt the NSGC rules & regulations, creating guidelines while promoting a relaxed culture pertinent with the times.
CHESTER VALLEY GOLF CLUB, Malvern, PA | www.chestervalleygc.org January 2015- January 2018
Gross Revenue: $6.2M | Food & Beverage Revenue $2.1M | Membership: 525 families
Leadership and Operational Excellence
? Bolstered overall F&B revenues, including a 14.9% increase in a la carte dining revenues by recruiting a top chef,
redesigning the central kitchen, and offering a refreshed casual dining area.
? Spearheaded $2.2M in capital projects. Delivered quality results on time and under budget that positively impacted overall
membership satisfaction by 12.5%
? Partnered with the controller to implement air-tight internal controls, thus reducing operating shortcomings resulting in a
$175K reduction in overall expenses.
? Integrated various membership incentives and promotions while reducing the number of membership categories offered. These
efforts generated an increase of 12.3% new membership growth.
? Developed and implemented long-range strategies and marketing plans to increase revenues and profitability, drive
new membership sales, and ensure long-term member sustainability.
? Conducted daily high-impact training sessions with the front and heart of house staff to exceed standards of excellence.
P A U L N . K O R N F E I N D I I I M C M , C C E, C C M
p k o r n f e i n d . m c m @ g m a i l . c o m | 7 0 8 . 7 9 0 . 0 5 3 8 | P a g e 2 o f 2
TIPPECANOE LAKE COUNTRY CLUB, Leesburg, IN | www.tippylakecc.com Nov. 2007? Dec. 2015
GENERAL MANAGER/CHIEF OPERATING OFFICER
Gross: $3.6M | Annual F&B Revenue: $1.3 | Membership: 420 families |
Leadership and General Management
? Created and implemented a five-year membership drive that resulted in a 23.7% growth in overall membership.
? Redesigned F&B department; increased revenue by 13.2% and decreased overall department COG by 18.6%.
? Trimmed $500K+ in waste and over-spending by streamlining processes and maintaining tight internal controls.
? Developed 30+ new low cost and high impact golf & social events that provided a positive impact on driving revenues while
increasing membership added value and overall enjoyment.
? Managed 1.9 M in capital projects that completed on time and under budget, increasing membership usage driving new
member growth and increased member satisfaction.
? Formed an active and engaged Long Range Planning Committee to establish the vision, determine strategies, and
? Designed and oversaw the construction of the most relaxed lakeside tiki bar north of Cancun! This F&B outlet increased overall
sales by 19.7% while creating a new epicenter for lakefront social gathering and increased member satisfaction.
EA R L I E R CA R E E R
GENERAL MANAGER/CHIEF OPERATING OFFICER at PRESTWICK COUNTRY CLUB 2004-2007
MANAGER OF OPERATIONS at LA GRANGE COUNTRY CLUB 1998-2004
CLUB MANAGER at EDGEWOOD VALLEY COUNTRY CLUB 1995-1998
ASSISTANT MANAGER at BEVERLY COUNTRY CLUB 1991-1995
ED U C A T I O N, PRO F E S S I O N A L DE V E L O P M E N T, CE R T I F I C A T I O N S, A N D ME M B E R S H I P S
Bachelor of Science- Hotel and Restaurant Management | University of Wisconsin Stout, Menomonie, Wisconsin
Certified Club Manager 1997
National Honor Society Inductee2004
Certified Master Club Manager 2008
Certified Chief Executive 2010
Hospitality & Tourism- Florida Atlantic University- 2020
Food Service Sanitation, 1991 – 2024
Pool and Spa Operator 1995 – 2025
Hospitality Management- Leadership 2020
Service to the Association
Member, Club Management Association of America (CMAA) 1990–Present
Ambassador – Fox Valley Chamber of Commerce (2019- Present), Ambassador of the Month May 2019 and January 2020
Advisor- Hospitality and Tourism Advisory Council – FVTC Fox Valley Technical College (2019-Present)
National Technology Committee 2006–Present
National Nominating Committee 2010
National By-Laws Committee 2009 – Present
Greater Chicago Chapter Board of Directors, 2005–2008
National Student Education Conference Committee, 2004- 2012
Greater Chicago Chapter Education Chairman, 2006
Member- Professional Club Marketing Association (2011–2018)
Member – Catering Executives of America (1993–2008)
Allied Member- American Culinary Federation (2001–Present)
Board Member- Chicago Anti-Hunger Federation (2003–2013)