PEYMAN PAYAMI
Accomplished Foodservice Manager
peymanpayami@gmail.com
PROFESSIONAL SKILLS
Self-motivated problem solver
Strategic PNL planning
Customer-focused
Fosters community among team members
Builds loyalty through authentic relationships
Holistic approach to employee, customer &
company satisfaction.
PERSONAL SKILLS
Dependable
Personable
Highly motivated and energetic
Positive
Team player
Fast learner
210 .823 .8521
ABOUT ME
I am a motivated, hard-working leader with 20 years of experience in the food service
industry. I have a passion for building strong teams of happy employees that provide
excellent customer service and increase profits. I believe strong, authentic relationships
with team members and customers are the driving force for long-term succ
ess.
RECOGNITION
• Named General Manager of the Quarter on 3 different occasions.
• Consistently asked to fill in as backup Area Manager. ??
• Awarded annual high-volume bonus, 2017, 2018, 2019
EXPERIENCE
WHATABURGER • SAN ANTONIO, TX
GENERAL MANAGER 2008 – PRESENT
• Promoted to larger stores on four separate occasions, from an initial store with $28k
in weekly revenue to current store with $95k in weekly revenue.
• Broke annual sales goals every year since becoming general manager.
• In 2019, increased annual sales by 16% year-over-year.
• In every unit, increased annual profits while decreasing controllables.
• Promoted to 12th largest store in the company with annual sales of $4.7 million.
• In every unit, increased customer satisfaction scores by 10-25%.
• Developed a new employee welcome kit that was later adopted company-wide
.
• In every unit, increased employee retention by building strong personal
relationships, and by mentoring employees to identify their strengths,
areas of
growth, and potential for advancement within the company.
• Mentored 22 employees to team leaders; 15 team leaders into managers; 5
managers into general managers.
• In every unit, increased staffing to meet company revenue-per-employee guidelines.
WHATABURGER • SAN ANTONIO, TX
MANAGER 2005 – 2008
• Hired as a manager based on previous experience in food industry.
• Promoted to General Manager in under 3 years.
SALSALITOS • SAN ANTONIO, TX 2004 – 2005
TACO TO GO • KERRVILLE, TX 2000 – 2003
REFERENCES
LOU CORBITT 210 885 1237
Former Manager Whataburger
JJ GONZALES 210 514 8924
Current Asst. Manager Whataburger
NATHAN RUSSELL 512 417 9520
Personal Reference
??Whataburger
Whataburger
Whataburger
