Rachelle GolstonDeSoto, TX 75115 | 3136739765 | RachelleGolston@gmail.com SummarySeasoned recruiting professional with proactive, flexible and hardworking approach to accomplishing employer hiring objectives. Works well with job boards, LinkedIn and ATS systems. Skilled in coaching, overseeing and encouraging successful employees. SkillsTalent AcquisitionCandidate SelectionHiring RequirementsLinkedIn SourcingCandidate SourcingHuman Resource Management SystemsCold CallingVerbal and Written CommunicationRecruiting and SourcingContract NegotiationSelf-Motivated Work EthicPre-employment ScreeningEqual Employment Opportunity (EEO)Employment RecordkeepingDecision Making Experience(SEASONAL) TALENT ACQUISTION SPECIALIST | 04/2022 – CurrentNeiman Marcus – Dallas, TXRecruited 20-30 candidates per role and used diverse screening tools to identify qualified talent.Sourced, qualified and conducted screening interviews with job candidates.Developed processes and metrics that supported achievement of organization’s business goals.Built talent pipeline (Supply chain and Customer care) according to core company values and role requirements.(Conract) Sourcing Recruiter | 05/2021 – 01/2022 Aston Carter – Dallas, TX Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.Brought in well-qualified, multifaced job candidates to fill open positions.Recruited 25+ candidates per role and used diverse screening tools to identify qualified talent.Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.(Contract) Document Specialist | 06/2020 – 05/2021 Aston Carter – Detroit, MI Completed documents and work requests according to company standards.Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.Filled out and stored transmittal logs for permanent records.Evaluated various forms of documentation and reports for accuracy and completeness, identified deficiencies and advised on appropriate corrective measures to improve information details or processes.Property and Casualty Insurance Agent | 12/2019 – 06/2020 AAA Auto Club Group – Dearborn, MI Interviewed prospective clients to gather information on financial needs and discuss existing coverage.Offered policy guidance and management to promote asset protection.Exceeded assigned sales and retention targets each quarter by upselling insurance products.Achieved repeat business and referrals through personalized services.(Contract) Customer Service Representative | 06/2019 – 12/2019 Comerica Bank – Auburn Hills, MI Assisted customers with making payments or establishing payment plans to bring accounts current.Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.Asked probing questions to determine service needs and accurately input information into electronic systems.Reviewed account and service histories to identify trends and resolve issues.Answered customer questions and addressed concerns resulting in reduction in customer complaints.Upsold products and services to address customer needs and maximize sales.Team Lead, Unit Support | 05/2018 – 01/2019 Cobb Hospital – Austell, GA Delegated daily tasks to team members to optimize group productivity.Monitored team progress and enforced deadlines.Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.Conducted thorough quality checks to verify conformance to specifications.Assigned projects and distributed tasks to team members as per area of expertise.Restaurant Waitress | 03/2017 – 03/2018 Olive Garden – Jonesboro, GA Operated POS terminals to input orders, split bills and calculate totals.Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.Provided exceptional service to high volume of daily customers.Calculated charges issued table checks and collected payments from customers.Recruiting Manager | 09/2012 – 10/2016 Global Recruiters Network Chicago NW – San Antonio, TX Cultivated and deepened productive relationships with recruitment partners.Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.Supervised and coordinated activities of human resources staff, delegating tasks relating to employment, compensation and employee relations.Recruited 25+ candidates per role and used diverse screening tools to identify qualified talent using Boolean searchCommunicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations. Education and TrainingITT Technical Institute – San Antonio, TX | Associate of Applied Science
