Richard R. Nevarez11765 Imperial Gem Ave. El Paso, Texas 79936 915-503-3312rickn306@gmail.comJOB OBJECTIVE : LOOKING FOR A CAREER- OBTAIN A POSITION AS A GENERAL / DISTRICT MANAGER“WILL GUARANTEE SALES GROWTH, AS SALES IS MY NUMBER ONE STRENGTH”SUMMARYLooking for a General Manager /District Manager career with opportunities to advance. Skilled Manager with 20+years of experience with sales, guest service, training, coaching. Background in management, sales, training, development, recruiting and evaluation on improving employee morale to reduce company turnover and help increase business in succeeding with driven results. PROFESIONAL EXPERIENCE :10-2017 – PRESENT DISTRICT MANAGER ARBYS – VARIOUS CITIESOverseeing 8 Arby’s locations as a District Manager for El Paso, Las Cruces, Alamogordo and Carlsbad NM. Expected sales growth of 1.8 million and above for each location. Daily, weekly and monthly visits to each location on maintaining of excellence on sales growth l, and staffing, checking on building maintenance inside and out, executions for having correct product dates and nothing expired, everyone in correct uniform etc. Weekly zoom meetings with GM’s on expectations for sales, labor and inventory etc. I maintain a high standard when it comes to cleanliness. Every store must pass an inspection of 93% or higher, from cleanliness to day dotting. Every store must hit their monthly goals from sales to labor, etc. Conduct monthly mandatory meetings with all management from every location on where every store stands. I must maintain a low percentage of employee turnover. Always looking for great talent, I must hire and train GM’s for 7 weeks or until ready to run a store on their own. I do monthly AOR’s (Arby’s Operation Review) for each location on maintaining corporate standards to keep franchise in business. Always coaching and training. Etc.06-2010- 2017 “FRANCHISE DISTRICT MANAGER” EL PASO, TX POKEWORKS – PIEOLOGY – MOOYAH BURGERS FRIES AND SHAKES Franchise District Manager for 3 different concepts, 5 total locations with 10 more coming soon. El Paso and Las Cruces territory. All 3 concepts are fast casual dining. Pokeworks is Hawaiian Sushi, Pieology is custom pizzas and Mooyah are burgers fries and shakes. Manage all five locations from hiring all management, controlling labor, controlling cogs, controlling inventory. Marketing and advertising on a daily basis for all 5 locations. B2B as well as outside advertising and cold calling. Managed all social media accounts FB, Instagram etc. for marketing. Visit every location on a daily basis to audit and conduct a walk through, check cleanliness, check product for standards and for great presentation. Hire and train all new Store Managers and Assistant Managers within my district to succeed in all company products, policies, and procedures. Conduct weekly GM meetings to go over numbers for each location making sure we hit weekly, monthly and yearly goals. Maintain a culture of exceptional guest service and operational excellence through my hard working team. My model: “Every guest leaves happy” nothing less. I expect every single manager to upsell everything possible. I maintain a high standard when it comes to cleanliness. Every store must pass an inspection of 93% or higher, from cleanliness to day dotting. Every store must hit their monthly goals from sales to labor, etc. Conduct monthly mandatory meetings with all management from every location on where every store stands. I will explain more in in detail if interview opportunity comes along. I report directly to owner of franchise.03-2002- 06-2010 “GENERAL MANAGER” CHUCK E CHEESE, LAS CRUCES NM. Ran the entire store from FOH to BOH. Labor control for up to 40 to 50 employees, P&L reports. Make daily decisions that involve time management (with a sense of urgency), staff scheduling and support. Build a strong bench of talent and strive to develop people for internal promotion. Upholding product quality, cleanliness, and other Company standards. Handled all restaurants marketing through social media and outside advertising as well. Builds sales and maximizes profits by effectively recruiting, training, developing, and communicating Company and Guest expectations to the entire team. Make and prep food, detail cleaning. Ability to manage and mentor team members, lead and influence cross-functional working groups to achieve results. Manages birthday sales and parties.Coaching and training at 100%, teaches and motivates team to maintain high-quality Guest service and safety exercises excellent business skills and judgment in cost control procedures, financial accounting, inventory levels and control, labor management. Daily decisions that involve time management, staff scheduling and support, upholding product quality, cleanliness, and other Company standards. Builds sales and maximizes profits by effectively recruiting, training, developing, and communicating Company and Guest expectations to the entire team. Weekly GM meetings to increase sales and control safety etc. SKILLS AND CHARACTERISTICS:- Bilingual English/Spanish Adapts to new tasks Effective communication skills- Honest and dependable Quick Learner Excellent management skillsEDUCATION: BACHLEORS DEGREE: Did not graduate- University Of Phoenix – Business ManagementREFERENCES: AVAILABLE UPON REQUEST
