Rosemary Garza
General Manager
San Antonio, TX 78223
rosemary82garza@gmail.com
+1 210 842 3572
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Evaluate and improve operations and financial performance
• Prepare regular reports for upper management
Authorized to work in the US for any employer
Work Experience
RGM
KFC/TB – San Antonio, TX
January 2021 to Present
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Evaluate and improve operations and financial performance
• Prepare regular reports for upper management
General Manager
Sonic Drive-In – San Antonio, TX
July 2019 to January 2021
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Evaluate and improve operations and financial performance
• Prepare regular reports for upper management
Assist Gen Manager
Taco Cabana – San Antonio, TX
June 2015 to July 2019
Responsible for daily operations of restaurant, financial budgets and employee management.
organization of stock, maintenance of equipment. Order supplies and oversee food cost and labor,
cleanliness and safety of establishment. Plan employee schedules, forecasting of sales, budgets to
maximize profits and achieve sales targets set by head office. Responsible for staffing and training new
employees.
Certified Dietary Manager
Healthcare Service Group Inc. – San Antonio, TX
February 2010 to June 2015
Run the day-to-day operations. Management/training of food service employees, scheduling, payroll,
hiring, employee relations and performance management. Census of patients, Other responsibilities
include nutrition consulting, meal planning, inventory control, budgeting and purchasing. Intake of new
residents to prepare set diet and input into system.
Sous Chef
Hyatt Grand San Antonio – San Antonio, TX
February 2008 to December 2010
Report directly to Executive Chefs and support them with everyday kitchen activities. Responsibilities
such as directing food preparation, enforcing food safety standards, supervising staff, scheduling staff
shifts, training new employees, and ordering food supplies. Stabilizing food costs and labor according to
forecasting of venues. Communicated with catering department in meetings for changes to B.O.S.
Kitchen Leader
Johnny Carinos Italian Rest – San Antonio, TX
April 2003 to February 2008
Report directly to Executive Chefs and support them with everyday kitchen activities
Responsible for preparing all pastas, sauces and all signature entrees. I was responsible for checking in
inventory from vendors and time/temp logs. I was proficient in all areas of the kitchen.
Banquet Cook
San Antonio Country Club – San Antonio, TX
May 1999 to April 2003
Responsible for daily operations of restaurant, Responsibilities such as directing food preparation,
enforcing food safety standards,
Dietary Cook/Supervisor
Alma Health and Rehabilitation – San Antonio, TX
October 1992 to April 1999
Prepare all dietary meals for patience according to specific diets. Follow menus and recipes, food and
sanitation guidelines.
Education
Certifcate in Food Service Management
San Antonio College – San Antonio, TX
August 2011 to August 2012
Associate in Culinary Arts
St Philip’s College
January 2008 to June 2011
High school diploma in Required Subjects
Holmes High School – San Antonio, TX
August 1983 to May 1987
Certified Dietary Manager
St Philip’s College – San Antonio, TX
Certified Food Safety Manager
San Antonio College – San Antonio, TX
Skills
•Payroll (10+ years)•Operations (10+ years)•Scheduling (10+ years)•Inventory (10+ years)•training (10+ years)•Food Safety (10+ years)•Banquet Experience (10+ years)•Catering (10+ years)•Kitchen Management Experience (10+ years)•Culinary Experience (10+ years)•Food Service Management (10+ years)•Leadership (10+ years)•Performance Management•Pricing (10+ years)•Profit & Loss (10+ years)•Purchasing (10+ years)•Restaurant Management (10+ years)•Supervising Experience (10+ years)•Word Processing (10+ years)•Production Management (10+ years)•Budgeting (10+ years)•Cooking (10+ years)•Forecasting (10+ years)•Inventory Control (10+ years)•Merchandising (10+ years)•Restaurant Experience (10+ years)•Strategic Planning (10+ years)•Recruiting (10+ years)•Employee Orientation (10+ years)•POS (10+ years)•Retail Sales (10+ years)•Communications (10+ years)•Warehouse Management (7 years)•Assembly Experience (10+ years)•Production line (10+ years)
•Dietary Department Experience•Manufacturing•Blueprint Reading•Mechanical Knowledge•Maintenance•Schematics•Microsoft Excel•Microsoft Word•Microsoft Powerpoint•Microsoft Office•Microsoft Outlook•Conflict management•Computer literacy•Accounting•Operations management•Management•Sanitation•Food service•Labor Cost Analysis•SAP•Menu Planning•Cost control•Customer service•Plastics injection molding•Quality assurance•Spanish•Kitchen management•Retail management•English•Hotel experience•Employment & labor law•Guest services•Guest services•Serving•Bilingual•Office manager experience•Employee relations•Food production•Mentoring
Languages
•Spanish – Expert
Certifications and Licenses
Dietary Manager Certicicate
August 2011 to August 2012
Food Safety Manager
August 2011 to August 2012
Food Handler
June 2018 to June 2022
TABC
June 2019 to June 2023
TABC Certified
Assessments
Supervisory Skills: Motivating & Assessing Employees — Familiar
June 2019
Motivating others through feedback to identify improvements or corrective actions.
Full results: Familiar
Cooking Skills: Basic Food Preparation — Highly Proficient
June 2019
Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: Highly Proficient
Cognitive Ability — Proficient
June 2019
Measures a candidate’s ability to combine pieces of information to form general rules or conclusions.
Full results: Proficient
Food Service Fit: Crew Member — Highly Proficient
May 2020
Measures the traits that are important for successful food service crew members
Full results: Highly Proficient
Food Service: Customer Situations — Highly Proficient
May 2020
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting.
Full results: Highly Proficient
Food Safety — Proficient
May 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness.
Full results: Proficient
Cooking Skills: Basic Food Preparation — Highly Proficient
May 2020
Preparing food, using cooking equipment, and converting ingredient measurements.
Full results: Highly Proficient
Work Style: Conscientiousness — Expert
May 2020
Tendency to be well-organized, rule-abiding, and hard-working
Full results: Expert
General Manager (Hospitality) — Proficient
May 2020
Solving group scheduling problems and reading and interpreting P&L statements
Full results: Proficient
Work Motivation — Expert
May 2020
Level of motivation and discipline applied toward work
Full results: Expert
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
development in any professional field.