Ruben Barragan210-907-1144Rubenbarragan1976@gmail.comCommitted Food & Beverage Manager with over 10 years of experience in hospitality and tourism management and 15 years in leadership rolesWork Experience:Holiday Inn San Antonio Riverwalk10-2014 to CurrentFood & Beverage DirectorDirected all activities related to food service operations to ensure all budgetary controls met or exceeded monthly and yearly goals. Areas of responsibility included: Room Service, Restaurant, Bar and Convenience StoreResponsible for the recruitment, retention, supervision, and coaching of a team of 30+ food service professionalsCreation and implemented all seasonal F&B marketing strategies based on local market trends and company brand standardsIncreased revenue by 2.5% growth year to date/creation of ( New Marketing Strategies, Identification of New Opportunities, Bar Menu Specials, Restaurant Menu Specials and Open Table Reservations)Reduced cost by 5% year to date through the implementation of ( New inventory System, Cost Analysis, New Labor Tracking Report)Ensured the restaurant & kitchen met local and brand standards for sanitation and safety and passed all regular health inspections with a 90% or higher. Employee engagement survey of a 95% or higher Holiday Inn San Antonio International Airport09-2013 to 10/2014Banquet Manager-Special EventsOversee all aspects of a banquet or event, including set-up, menu selection and food presentation, serving, and cleanup while focusing on detail and quality presentation and customer service.Responsible for all aspects of supervision of banquet staff including: hiring, training, coaching, disciplining and reviewing banquet staff.Maintained consistent and effective communication with clients and department heads to ensure guest satisfaction and successful event productionBahia Azul Restaurant 01/2011 to 09/2013Supervisor-Manager AssistantAssisted in the production and operation of all aspects of the restaurant including kitchen, front of the house, and cateringSupervised a team of 25+ food service professionals to ensure all aspects related to kitchen and front of the house service complied to in-house brand standards. Ensured the restaurant met local and brand standards for sanitation and safety and passed all regular inspections with a 90 or higher. Responsible for growth and increase of sales related to marketing campaigns and special eventsOther Work Experience:VIA Metropolitan Transit03/2008 to 01/2011Extra Board Route SupervisorProvided Excellent Customer ServiceGulfstream Engineering Long Beach, Ca 1998 to 11/2007Inventory & Quality Control Manager/Warehouse Supervisor/Purchasing AgentManaged warehouse staff and coordinated workflow production, and labor.Received, exam and process purchase requisitions, issues purchase orders.Provided excellent customer service with heavy volume incoming/outgoing phone calls.Traveled with company to Conventions to interact with new vendors, establish new accounts, negotiate pricing and lead time deliveriesEducation:Cerritos College, California01/1997 to 05/1997Major: General Education Skills:Staff Training, Coaching, Team Management, CommunicationForecasting, Budgeting, Quality Control, Administrative, Inventory Management Marketing, Customer Service, Hotel and Restaurant Management Experience with POS, Intranet, Internet, Office, Windows OS, Opera and Work DayCertifications:ServSafe-Food Handling, TABCOSHA Certification: Food Handling and HACCP IHG Awarded Certification: Leading People, Morning Matters, Room Service, True Hospitality Service Skills, Problem ResolutionProfessional References Provided Upon Request