Samantha McCrimmonCanton, OH 44646 917.721.7199 Food and Beverage Leader ProfileStrategic Market Analysis / Food and Beverage Management / Profit OptimizationProducts & Guests Services /Training Development & Implementation / High Growth & Brand Recognition Accomplished, detail-oriented, motivated Food and Beverage Leader and Wine Director with 14+ years of proven success in increasing sales and brand awareness. Proficient in developing and directing strategic marketing initiatives in the dynamic hospitality industry. Intuitive leader with proven success in controlling costs and expertise in providing high-quality customer service in award-winning, world-class establishments. Resourceful manager with experience in delegating tasks, implementing training programs, resolving customer complaints and increasing staff retention rates. Excels at assessing marketing trends and ensuring high-standards are consistently met and exceeded. Proficient in Micros, ALOHA, Windows, Outlook and OpenTable. Areas of Expertise:Strategic MarketingCost Reduction and Avoidance, COGSPayrollInventory, Purchasing and Supply ChainTeam Building and LeadershipRecruiting and Staffing InitiativesAssessing Market TrendsWine List Creation and DevelopmentOpening and Closing ProceduresMultilingual (Swedish, French, and German)Professional ExperienceTopnotch Resort and Spa