Sami Baki
s.baki9119@gmail
.com
(281) 845-1769
Results-driven and customer oriented Food & Beverage Manager with more than
8-years of experience operating entire hospitality operations, including execution of
industry-competitive inventory Cost Management, implementing Restaurant
Marketing campaigns, upholding Restaurant Quality Assurance, and program
development restaurant Recruiting, Training and Advancement departments.
Restaurant General Manager – C. Baldwin Hotel by Hilton Worldwide
2019-Present
1. Managed multi unit food and beverage outlets in entire hotel, generating yearly
$8 million in revenue
2. Develop Metric Reports to provide insights into Guest Relations, Table Turnover
percentage and potential sales growth
3. Improved Cost of Goods by 14% through menu engineering and instituting new
inventory control procedures
4. Implement marketing plans and strategies for multiple outlets , including Rosalie
Italian Soul Kitchen, Good2Go coffee shop and Room Service.
Assistant-General Manager- Pappas Restaurants
2017-2019
1.Manage entire day-to-day operations, including FOH and BOH team members,
grossing over $10 million in yearly sales
2. Improve Total Food Cost to 27% and payroll cost to 17%
3. Recruit, train & develop a team of 140+ to achieve higher results daily
4. Contributed as a ‘Opening-Restaurant Coach’ for two company stores reaching
$8 million yearly sales
Restaurant Manager- Pappas Restaurants
2015-2017
1. Responsible for Front-of-House & Back-of-House operations – including Beverage
Department, Food/LBW cost control and quality assurance. 2. Oversaw $2 million
Beverage Department, achieving LBW cost below 17% – highest profit margin
concept wide 3, Managed a team of 60+ kitchen staff
including hiring, training, scheduling and development of team members
Sous Chef – Hai Hospitality Inc.
2013-2015
1. Oversaw team of 30+ kitchen staff to maintain highest food quality
2. Trained, developed, and promoted 30% of kitchen members to cross=trained
positions, leading a turnover decrease of 20%
3. Directly communicated with team to ensure operations, company culture and
values, and daily target goals
Education & Skills
2015 Conrad N. Hilton College of Hotel & Restaurant Management – University
of Houston, Houston, TX
Awarded Restaurant Quality Assurance ‘Excellent-Certificate’ 3-years
consecutively 2017, 2018, 2019
Awarded top 5% wine sales in 2018 out of 42 stores