SHARJIL NOORANI sharjil0023@gmail.com (424) 410-0047 EXPERIENCEQuiznos Restaurant | Popeye’s Chicken Franchisee | Store Manager Santa Monica, CA 6/2006 – 2018 •Management: Made sure the business met all health and safety regulations. Involved in all aspects of training, employee scheduling, interview process, and managing a staff of crew members and managers to create the an atmosphere for the best guest experience. Made sure all brand standards were met and that a quality product was served. •Inventory & Cost Control: Maintained a steady food, labor and paper cost to meet corporate expectations.. •Strategy: Developed off premise revenue stream through B2B sales by creating a rewards and loyalty program for the local businesses. Marketed via email, cold calling and setting up in person meetings. Negotiated local partnerships with Management at Sony, HBO, Universal Music Group, Hulu, UCLA Medical and Santa Monica College just to name a few. All efforts led to a 28% sales lift in catering and off premise sales. Hawke Media Santa Monica, CA Business Development Assistant 3/2016 – 7/2016 Hawke Media is an outsourced CMO that offers custom tailored solutions for startups to ensure budgets, expectations & growth are met with each client. •Management: Administrated a series of high-level tasks under the CEO from daily agenda, Gmail, Google Cal, client service agreements, and proposals. •Copywriting: Customized copy for several of Hawke Media’s products and services including SEO, SEM, Google Adwords, and social media marketing. •Operations: Built efficiency while creating a systemized client database that bridges an auto response conversation from Gmail to Hubspot. Instacart Venice, CA In-Store Customer Service Shopper 3/2015 –11/2015 Instacart is an on-demand Internet based grocery service. •Efficiency: Featured Top 10 Fastest In-store customer service shopper at Instacart in L.A. •Customer Service: Executed excellent customer service while kindly requesting customer feedback. Increased service % of 5 star ratings from 75% to 85% in the first four weeks. •Troubleshooting: Assisted with company Speed (Minutes Per Item) and Customer Service (Accuracy) by reporting detailed product feedback & software concerns. The Secret Red Carpet Events Santa Monica, CA Founder 2006-2014 SRCE is an entertainment production and nightlife concierge company. •Operations & Logistics: Booked artists from Universal Music Group and hosted red carpet album release events for celebrity hosts, handling all aspects of events including VIP relations, talent, DJ, & audio-visual production at Hollywood’s top venues. •Marketing: Prospected 7,000 client emails and utilized email-marketing campaigns & social media campaigns for 70+ events. •Sales: Created multiple sponsorships with Rockstar energy drink with average revenue of $12,000 per event. •Events: Drake, Tiesto, Lil Wayne, DJ Khaled, Nicki Minaj, Swiss Beats, and Fabulous. EDUCATION Santa Monica College Santa Monica, CA Business Administration 2004 – 2006 California Real Estate License 2014 PERSONAL Skills: Public Speaking, Sales, Critical thinking, Problem Solving, Innovative Passion: Yoga, meditation, cooking, health, photography, nature, etc.
