Shawn Riley
Restaurant Manager

Professional Summary
Experienced Restaurant Manager successful at reducing costs, increasing
productivity and maximizing customer satisfaction. Exceptional leader with
strong communication and conflict resolution abilities. Twelve years of
progressive leadership experience. Committed and hardworking with quick and
effective solutions to any problem. Skilled in staff training and development.
Work History
El Fenix Restaurants – Kitchen Manager
Thackerville, OK
01/2019 – Current
• Recruited by the AD to temporarily help realign and properly manage this
struggling OK located store
• Hired, trained and managed kitchen staff of 25, including employee
development, issuing disciplinary action and conducting performance review
• Oversaw food preparation and monitored safety protocols
• Scheduled and received food and beverage deliveries, adhering to food cost
and budget
• Trained staff on proper cooking procedures as well as safety regulations and
productivity strategies
• Resolved challenging customer complaints to full satisfaction, promoting
brand loyalty and maximizing repeat business

Spring Creek BBQ – Restaurant Manager
Dallas, TX
10/2017 – 12/2018
• Delivered in-depth training to workers in food preparation and customer-
facing roles to promote strong team performance
• Led and directed team members on effective methods, operations and
procedures
• Effectively managed payroll and timekeeping, including completion of proper
paperwork for new hires and terminations
• Promoted business through participation in and sponsorship of community
events, including catering events and school spirit nights
• Reconciled cash and credit card transactions to maintain accurate records

shawnseamusrileyplano@gmail.com
(214) 326-2879
1420 Pioneer Lane, Plano, TX 75023
Skills
• Cost controls
• Scheduling
• High-volume dining
• Operations management
• Inventory controls
• Staff leadership
• Upselling
Education
2016
University of North Texas
Denton, TX
Bachelor of Arts: Rehabilitation Studies
• President of student organization Eagle Peer
Recovery
• Dean’s List [Fall 2013, Spring 2015]
• Member of Collegiate Recovery Program
• Graduated with 2.9 GPA
• Minored in Phycology, Addiction Studies
Accomplishments
2010 Spring Creek BBQ Block Competition
Champion/Fastest Knife
2011 Spring Creek BBQ Block Competition Finalist
2012 Spring Creek BBQ Block Competition Finalist
2013 Spring Creek BBQ Block Competition
Finalist/Most Accurate
2015 Eagle Peer Recovery student of the year
2016 Outstanding Service Award UNT Collegiate
Recovery Program

Shawn Riley
Restaurant Manager

.
Casa Rita’s Mexican Grill – Kitchen Manager
Frisco, TX
06/2014 – 10/2017
• Was hand selected to help open and run a new Spring Creek BBQ Concept
• Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different
areas with 1.5% increase in store bottom line each year
• Coordinated and organized all restaurant inventory
• Hired and managed all kitchen staff
• Maximized quality assurance by completing frequent checks of line
• Oversaw food preparation and monitored safety protocols
• Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and
service areas

Spring Creek BBQ – Assistant General Manager
McKinney, TX
04/2007 – 06/2014
• Motivated team members to efficiently achieve challenging business goals
• Resolved problems promptly and effectively to elevate customer approval
• Handled cash accurately and prepared deposits
• Completed inventory purchases and oversaw restocking
• Monitored food preparation, production and plating for quality control
• Lowered food costs by 2% using effective inventory and food control
• Managed variety of store sales volumes from $18,000 per week to $60,000 per week