Sherman R. Smith Jr.2030 Winrock Blvd. #767 504.906.7620Houston, TX 77057Email: Sherman.R.Smith@hotmail.comProfessional Experience:Star Furniture December 2018 – CurrentInterior Design Consultant Houston, TX 77074Open communication: Discuss lifestyle, function, and unique ideasFloor plan Specialist: Balance and problem solving plansCreate pleasing environments: Room to room harmony; beautiful fabric colors; textural contrast; and attention to detail, Thoughtful furniture and accessory selections to finish the roomUses Selling Process to meet and exceed monthly Sales, qualify and evaluate customer’s needs and budgetUses top-notch communication skills (both written and verbal) to return calls, follow up with customers and write thank you notes to potential client to foster and develop new business relationshipsSales Consultant March 2017- December 2018Rooms To Go Houston, TX 77057Drive and achieve sales targets and outcomes within schedule by meeting customers’ needsPerforming cost-benefit analyses of existing and potential customersAnalyze the territory/market’s potential, track sales and status reportsExpedite the resolution of customer problems and complaints to maximize satisfactionEstablish, develop and maintain positive business through customer relationsImprove corporate strategizing and planning by suppling corporate with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.Operating Partner (General Manager) March 2015 – March 2017Sonic Drive-In Houston, TX 77084Find, motivate and keep great people through goal setting, leading in such a way that others want to followEnsure employees and Assistant Managers are trained to standard using Sonic proven training methods which includes all eLearning certification requirementsEffective execution of shift management techniques such as deployment, primary and secondary responsibilities, scheduling breaks and labor managementManage weekly inventory levels, rotation, tempering, dating of product and establish product par levels to ensure our awesome food is served fresh and fastEnsure adherence to company policies and proceduresDevelop and/or implement appropriate action and marketing plans in order to grow sales and improve community relationsGrow sales and profits in a healthy and sustainable wayOperations Manager/Assistant Manager September 2002 – February 2012Domino’s (RPM Pizza) New Orleans, LA 70115Ensure proper procedures are in place for opening and closing store safely and securelyImplement proper cash handling procedures when making deposits during and after each shiftManage schedule and procedure of Personnel. Directly supervise and drive the work of others in order to run business efficientlyAccountable for inventory control, operating costs and budget, and maximizing salesComparison shop with local businesses to create sales plan that increased store sales through marketing and customer serviceSkills:MS Office Suite: Word, Excel & OutlookAdobe Creative Suite Software: Photoshop, Illustrator & IndesignP&L ExperienceEducation:ITT TechBachelor’s Degree in Digital Entertainment and Web Design 2015ITT Tech Associate’s Degree in Visual Communications2014Delgado Community CollegeTechnical Certificate of Studies in Music Business 2011McDonogh 35 Senior High SchoolHigh School Diploma-College Prep 2003References available upon request
