tiffany swearingen769 Willow Crossing New Braunfels, TX 78130 · 979-574-3846TSwearingen19@gmail.comInnovative Event Planner with outstanding communication, interpersonal and organizational skills.Adept at quickly assessing needs, developing plans and implementing effective solutions that meet company needs in marketing and event coordinating. Dedicated to exceptional service and high levels of performance in all tasks. ExperienceMARCH 2013-PRESENTWiggins Hospitality groupEVENT PLANNER/RESTAURANT MANAGER–MCADOO’S SEAFOOD COMPANY & La Cosecha Mexican tableManage Front of House with 80+ staff members including training and scheduling.Hired, trained and coached 50+ staff members on customer service skills, food and beverage knowledge, new restaurant opening.Developed complete front of house training program for new restaurant concept, La Cosecha.Coordinate events including weddings, rehearsal dinners, fundraisers, showers, birthdays and executive meetings. Manage events on a large scale.Coordinate and manage event timelines to ensure deadlines are met.Increased banquet & catering sales from $22,000 to $500,000+ per a year; in a four-year spanMARCH 2009 – MARCH 2013SERVER, SALTGRASS STEAKHOUSEHead server, trainer, manager in training; supervised and trained all new employees.Open and closed restaurant. Worked with team members to meet set goals.Conducted salesmanship meetings to educate team members how to raise the per person average and bring guests back.EducationMAY 2012PSYCHOLOGY, TEXAS STATE UNIVERSITYSkillsEvent Production & Management Customer ServiceHighly OrganizedTime Management Social Media MarketingMicrosoft OfficeAdobe PhotoshopGather Event Management Team Building & TrainingTalent Recruitment
