( 805 Lakeside circle Lewisville, TX 75057 ( Phone

I am a Bi-lingual result driven professional offering practical and
professional experience in all facets of administrative customer service,
recruiting, selection team, transportation, routing, driving, and dispatch.

I maintain an uncompromising commitment to integrity and professionalism. I
am an Innovative problem solver who thrives on challenging opportunities to
meet client needs and goals. Seeking a position with a growing organization
to make a positive impact on revenues, and experience long term career

Class of 2020 Present

University of Phoenix (online) Bachelor’s Degree BBA

Class of 2008-2010

Platt Health Care College Register Dental Assistant


Carrollton-Farmers Branch ISD
Sept 2018-Present

CDL driver -Carrollton, TX

Responsible for transporting small children in a timely and safe fashion
to and from school while following Child Safety Procedures and Regulations
Affectively address disciplinary and behavioral issues with students who
are riding the bus
Developed quality customer relationships with parents and students based on
a trust and quality of
Service I delivered.

Dallas County Schools

Assist transportation department in daily office operations such, verifying
time, dispatch 230 buses , bit trip selection trips fulfillment, changes,
cancellations, complete and confirm.

Assist coordinator with list of vehicles receiving new license plates,
employee absence reports, toll tags, overtime report and updates.

Responsible for keeping accurate time and attendance records on drivers
including Eligible riders, assist supervisor in writing route
descriptions and keeping an accurate record, mileage on all buses.

Responsible for scanning all documents into Laser fiche to reduce paper
waste, scan, fax, email

Information while making the process of looking up data efficient and
streamlined, currier important

documents with sensitive information to and from the Administration

Official exit of TAPT
June 2016

June 2016

Transportation compliance Roadmap
June 2016

Team Building.
June 2016

Communication Skills.
June 2015

June 2015

Recruitment Selection &Marketing
August 2015

Orientation to TAPT
June 2014

The Dispatchers Role and responsibility
June 2014

Personal Management
June 2014

Leadership: Team Building
June 2014

Student Management: Behavioral Perspective
June 2014

State reporting
Jan 2014

Special Transportation Feb

Introduction to transportation Feb

Accident Investigation Jan

Technology for Transportation Departments Jan

Assessing & Evaluating School Bus Driver Records CEU3 July

Presentation Skills Certificate June

Routing & scheduling Certificate June 2012


CEU10 Crucial Conversations
August 2016

CEU1 Anger Management
June 2016

CEU1 Communication Tips for workplace
June 2016

CEU1 Improving your assertiveness Skills
June 2016

CEU1 Resolving coworker conflict
June 2016

CEU1 Essential Stress Management tips
June 2016

CEU1 Customer Service Part 1and 2
June 2016

CPR/AED/First Aid Certified, American Red Cross Association
July 2016

CEU2.5 of Microsoft Power Point Intermediate
March 2016

CEU2.5 of Microsoft Excel Intermediate
March 2016

3 Hours of Trips Training External/3 Hours of PF-Shifts
March 2016

CEU2.5 of Microsoft word Intermediate
February 2016

CEU2.5 of Microsoft word Beginners
Nov 2014

CPR//First Aid Certified, American Red Cross Association
March 2014

Successful completion of Dispatcher training
June 2013

Learning team
Sep 2013

CEU6 of Excel Intermediate
December 2013

CPI Nonviolent Crisis Intervention
June 2013

How Do I deal with Employee issue
March 2013

2 Hours of PF-Point of Contact team Training
March 2013

New power Fleet Modules/ Dispatcher Training
January 2013

Sexual harassment and Discrimination training
February 2013

Power Fleet Class 3 Hours of PF-Activities Training
June 2012

3 Hours of Trips Training/3 Hours of PF-Shifts
June 2012

6 hours of Excel Intermediate
March 2012

12 Hours of Financial Education
March 2012

Shining Star for going beyond the call of duty
June 2012

3 Hours of Interview Skills and Professional Dress Training
February 2012

TSBDE, Jurisprudence, Radiology & Infection control
March 2011

Basic Class of Excel, Word, Power Point
April 2011

Trained in OSHA, HIPAA compliance and Radiation health and safety

Vivian Mendez

Vivian Mendez