vivianm10@aol.com ( 805 Lakeside circle Lewisville, TX 75057 ( Phone
(469)989-5574
Objectives
I am a Bi-lingual result driven professional offering practical and
professional experience in all facets of administrative customer service,
recruiting, selection team, transportation, routing, driving, and dispatch.
I maintain an uncompromising commitment to integrity and professionalism. I
am an Innovative problem solver who thrives on challenging opportunities to
meet client needs and goals. Seeking a position with a growing organization
to make a positive impact on revenues, and experience long term career
growth.
Education
Class of 2020 Present
University of Phoenix (online) Bachelor’s Degree BBA
Class of 2008-2010
Platt Health Care College Register Dental Assistant
EXPERIENCE
Carrollton-Farmers Branch ISD
Sept 2018-Present
CDL driver -Carrollton, TX
Responsible for transporting small children in a timely and safe fashion
to and from school while following Child Safety Procedures and Regulations
Affectively address disciplinary and behavioral issues with students who
are riding the bus
Developed quality customer relationships with parents and students based on
a trust and quality of
Service I delivered.
Dallas County Schools
(
DISPATCHER/TRIP DISPATCHER/CLERK,DRIVER N DALLAS – 2004-2018
Assist transportation department in daily office operations such, verifying
time, dispatch 230 buses , bit trip selection trips fulfillment, changes,
cancellations, complete and confirm.
Assist coordinator with list of vehicles receiving new license plates,
employee absence reports, toll tags, overtime report and updates.
Responsible for keeping accurate time and attendance records on drivers
including Eligible riders, assist supervisor in writing route
descriptions and keeping an accurate record, mileage on all buses.
Responsible for scanning all documents into Laser fiche to reduce paper
waste, scan, fax, email
Information while making the process of looking up data efficient and
streamlined, currier important
documents with sensitive information to and from the Administration
building
ENHANCED BUSINESS Skills/TAPT ASSOCIATION
Official exit of TAPT
June 2016
Budgeting
June 2016
Transportation compliance Roadmap
June 2016
Team Building.
June 2016
Communication Skills.
June 2015
Purchasing
June 2015
Recruitment Selection &Marketing
August 2015
Orientation to TAPT
June 2014
The Dispatchers Role and responsibility
June 2014
Personal Management
June 2014
Leadership: Team Building
June 2014
Student Management: Behavioral Perspective
June 2014
State reporting
Jan 2014
Special Transportation Feb
2013
Introduction to transportation Feb
2013
Accident Investigation Jan
2013
Technology for Transportation Departments Jan
2013
Assessing & Evaluating School Bus Driver Records CEU3 July
2012
Presentation Skills Certificate June
2012
Routing & scheduling Certificate June 2012
CERTIFICATIONS & AWARDS
CEU10 Crucial Conversations
August 2016
CEU1 Anger Management
June 2016
CEU1 Communication Tips for workplace
June 2016
CEU1 Improving your assertiveness Skills
June 2016
CEU1 Resolving coworker conflict
June 2016
CEU1 Essential Stress Management tips
June 2016
CEU1 Customer Service Part 1and 2
June 2016
CPR/AED/First Aid Certified, American Red Cross Association
July 2016
CEU2.5 of Microsoft Power Point Intermediate
March 2016
CEU2.5 of Microsoft Excel Intermediate
March 2016
3 Hours of Trips Training External/3 Hours of PF-Shifts
March 2016
CEU2.5 of Microsoft word Intermediate
February 2016
CEU2.5 of Microsoft word Beginners
Nov 2014
CPR//First Aid Certified, American Red Cross Association
March 2014
Successful completion of Dispatcher training
June 2013
Learning team
Sep 2013
CEU6 of Excel Intermediate
December 2013
CPI Nonviolent Crisis Intervention
June 2013
How Do I deal with Employee issue
March 2013
2 Hours of PF-Point of Contact team Training
March 2013
New power Fleet Modules/ Dispatcher Training
January 2013
Sexual harassment and Discrimination training
February 2013
Power Fleet Class 3 Hours of PF-Activities Training
June 2012
3 Hours of Trips Training/3 Hours of PF-Shifts
June 2012
6 hours of Excel Intermediate
March 2012
12 Hours of Financial Education
March 2012
Shining Star for going beyond the call of duty
June 2012
3 Hours of Interview Skills and Professional Dress Training
February 2012
TSBDE, Jurisprudence, Radiology & Infection control
March 2011
Basic Class of Excel, Word, Power Point
April 2011
Trained in OSHA, HIPAA compliance and Radiation health and safety
June2011
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Vivian Mendez
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Vivian Mendez